August 2023 by Jordan Georgiou
CEX is a cool store for tech and entertainment! They've got a wide range of electronics, games, and movies. A great place to find what you're looking for at good prices. Friendly workers here
July 2023 by Glitch- r
I came from Twickenham, Isleworth area to buy an item. Everything was in perfect condition. The item was still in its box and looked very new. I found the staff very kind and very professional. They immediately were in full view about the item and the condition of the item. I was happy buying from Cex. I definitely recommend them.
June 2023 by Angel Terziev
Amazing crew much appreciated !
May 2023 by okenemem
Big selection, I feel it's a bit over priced
April 2023 by worton issk
Bought a ps2 game in December and it stopped working. I went back to the store with my receipt to use the 24 month warranty unfortunately I was not able to use the warranty. The elderly gentleman accused me of scratching the disc and he was very rude and aggressive. Although the other guy with glasses seems alright. Anyways the only other option was to get them to resurface the disc. Which they did however I was charged £2. When I enter the disc in my ps2 it is just a black screen. Waste of £2. Pathetic. The game itself was £3. It is a shame because I have bought a lot of stuff from here. You have lost a loyal customer.Response: I think you missed the part where I said I went to the store. Clearly the old man has a lack of customer service skills. One of the reasons why I purchased from cex was the 24 month warranty. If the warranty cannot be fulfilled what is the point of the warranty. I regret purchasing the disc repair for £2. The ps2 game gets stuck on a black screen. Wasted £2. I won't be shopping at cex anymore. I will stick with ebay and official retailers. This is the second faulty ps2 game I've had from and they refused to take it back.
January 2023 by Keith Nanan
Ok not the best. Over priced , but bargains can be found.
August 2022 by Nim Pat
Good friendly staff. Good service.
July 2022 by Najmul Islam
Communication by phone call is really bad as there is no option , you have physically go into branch . Really weird and silly
July 2022 by Vedi Roy
As someone with a disability, the comms are really inaccessible. I?ve been trying to call the store to get an update on my items, but can?t find relevant contact details. I can?t keep walking up to the shop and back.
July 2022 by Tom Elvidge
Great customer service helped me alot when I needed help choosing a ram for my laptop
May 2022 by Roland Petku
Bought a faulty Samsung s20 here. It?s battery life was really really bad, phone dying without using it. When you make a videocall the back of the phone gets very hot. I went to the shop 10 days after purchase, been arguing all day with their useless and amateur staff . They say we are checking it and the phone is perfect when is not. Never gonna buy from this scummers again who promise 2 years warranty.
March 2022 by Lee Kirwan
I love Cex that I go all the time I buy some games
November 2021 by Tom Radburn
CEX can be hit and miss but this particular one is hit, my favourite CEX store.
October 2021 by Hamish MacLeod
Great shop, just wish they had more retro games and hardware.
October 2021 by Alin Petre
The staff is very lovely!
