November 2023 by Naomi Simpson
Fantastic service today from the shop manager Shak and Adman when upgrading my iPhone. Very patient and worked with me to find the best deal for me, saving me money on both my BT Broadband package and also with the upgrade of my phone. Customer service like how it used to be before everyone became too busy.
October 2023 by Charlie Whetton
Go to a different store! Attempted to upgrade my phone, they placed the order for me but the wrong phone arrived. I was patient and re-ordered (in stored) and was told to call back two weeks later to see if it had arrived. Turns out... they never placed the second order. No apology, no suggestion to help. Avoid.
May 2023 by Nico Khalifey
The reason I have given 4 star rating is due to the new contract plan quote they gave me of £87 per month. The staff are friendly helpful and professional. However, restricted to best best offers on the market. Having visited them on Saturday 27th May and thought about there offer. I decided to call EE directly and find out if they could offer a better deal than the high street store. The EE service advised that I need to ask the store to cancel the request for my new phone upgrade so they can explore other options for me. I then phoned the high street store and asked to speak to the manager or the assistant, who also helped me, to cancel the request as requested by EE help desk. Apparently, the Manager can cancel my request. I left a message and didn't get a call back on the 27th. I went in today 28th and the manager was off today, but I was told that he had a this to do list to call me on 29th May. As of now, I'm waiting for the call back.
March 2023 by Shen S
Very helpful girl here, she was polite and softly spoken and very eager to do her job. Not sure what the other reviews are referring to below but I had a great experience and service here
February 2023 by Angelina
Friendly and attentive staff. Big shout out to danika, Stephanie, and Ibrahim, who all went out of their way to help me. They also helped me to save on my monthly cost whilst getting me a more up to date phone.
February 2023 by david murphy (Ramboy)
Guys in store are very dismissive to my query. Chatted among themselves like they were drinking in a pub. Jumped up to see new customer in the door instead of focusing in me and what we were doing. Altogether lousy experience.
December 2022 by Maria Andreou
Very happy with EE the customer service is of a high standard very helpful.
December 2022 by Gabriella Lloyd
Danika is amazing! Best customer service and experienced staff
October 2022 by Paddy Mcph
Great customer service and friendly staff
August 2022 by Mario Berni
Only interested in selling you a contract.
July 2022 by J Marie (MamaJ)
Stephanie was very helpful and patient with assisting me to sought my phone storage.
June 2022 by aya cheik
Amazing store & staff great experience would recommend
April 2022 by qavi zaman
Very welcoming staff, best experience, nice and easy stress free they helped me transfer all my data and everything was smooth I highly recommend this store. They were very helpful and informative.
April 2022 by Ken Townson
Served by Danika for a new phone & contract, she was patient, helpful & transfered my information to the new phone, the price was good, what more can you want ?
April 2022 by brenda balding
Sainsbury have all I need. Plus staff very helpful indeed.
