February 2024 by Bruno Meireles
Amazing stuff for great pricesFriendly and fun store
January 2024 by Sasha Mcmullin
Waiting in all day for a delivery it is now 8pm, no delivery no phone call have called the store twice today to be told it is still out for delivery clearly they are not going to show up. Would like an explanation as to why no delivery no contact
November 2023 by Juanita Alonso
No collection for 2 consecutive weeks I have booked online! I now am so feed up and taking good quality furniture to the tip! absolutely terrible service rang the shop countless times no answer & why was I supposed to have a collection from Woolwich as I?m DA6 and Sidcup round the corner to me?? Very disappointed British Heart don?t advertise what you can?t deliver (literally)
November 2023 by Caroline Rakowiecki
Am sorry I had a horrible experience with them the delivery guys are absolutely rude very very rude .they even asked me why I was buying cheap charity stuff ,I didnt buy cheap but he seemed annoyed of carrying furniture out of the van
September 2023 by Chinyere Okehie
Amazing shop with amazing staff. The manager Gary is fantastic and always happy to help. The staff are always happy and smiling
April 2023 by To Connect
their drivers are a hit or misssome are polite others are quite rudei hope they make bookings of drivers available as part of the collection process(make possible the avoiding of rude people/strangers coming into people?s homes)
March 2023 by C Lennon
Excellent manager, Jackie; her service for vulnerable persons was above and beyond. Greatly Appreciated! Jamie in store was very friendly and the collection also. Would recommend their service. Thank you. Support this store!
March 2023 by Chief Poncho
Amazing shop with brilliant staff. 10/10 would recommend. Good for the world and helps you save some money which is definitely the need of the hour.
March 2023 by Jamie A7Xfan
I love your store. The staff are always very helpful & try their best to help their customers with any furniture and electrical needs ?
March 2023 by Thuy Vuong
Terrible delivery service. Wasted the whole day waiting for it. No estimated delivery time. No useful information provided by the people taking phone calls. The worst delivery service you could ever ask for
March 2023 by Dong Cletus Douchebe
Great service all workers are welcoming and nice, They make you feel like home away from home
January 2023 by Andrew Conteh
British heart foundation furniture in Woolwich.has one of the best customer service. especially Gary, Lisa and Jamie. Excellent communication skills, good sense of humour, compassionate, love ?? and caring for every customer that enters the store. Keep up the good work...
October 2022 by Gary Hanson
Amazing what having a manager who cares can do to a shop, I have never seen this store look so clean. I have visited the Woolwich store on numerous occasions before but have never wanted to spend time shopping because of the smell and the mess. I can now walk around and enjoy looking at the great stock on offer. Well done to the team. Keep up the good work!!
October 2022 by Kien O'conner
I travel around the local stores regularly to find a good bargain, I went into the woolwich store today and have never seen the store look so tidy and well presented. The store looks so clean and the layout makes all items of furniture accessible to everyone. I will definitely be coming back.
October 2022 by Allison Parker.
Bad.I wouldn?t recommend,went there super overpriced for used things if your on a budget not the way to go,2 chairs 99£ EACH you can get new ones for that price service and employees are not great most of them don?t know what they are doing there was only 1 that was really helpful Didnt but anything because a two seater sofa used,bit ripped and dirty Was 150£ but when I asked to buy they searched for the barcode 2 different ones 1:329£ 2:360£ none of them where right the real price was £320 which is really overpriced another one which was 3+2 seater almost 900£ together really overpriced advertising as a much bigger store,quite small they have some new items not used but those are even more expensive,other sofas that are dirty stained and ripped are over 300£ pleaseDon?t waste your time even visiting.
