October 2023 by Matt Watkins
Amazing help to find some shoes a few weeks ago, but they started to split and on trying to return them today I'm told there's no manager at the weekend so they can't help. How is this legal?
April 2023 by Artur Asatrian
The store trading hours are 11 am on Sunday there is no one in store the lights are off
February 2023 by Daniel Doherty
Good selection of mens, womens and children's shoes. Feet measuring service too.
October 2022 by Arien Afsarpour
Unable to process returns in store.
October 2022 by Eliza Savvidou
Staff at the Putney brance are very helpful, friendly and knowledgable. Always help me buy my son's shoes and measure his feet to make sure we always buy the right size. Very good quality and comfortable school shoes and trainers/plimsoles for PE especially. I'd say that the Putney branch doesn't have a big range of shoes as opposed to bigger Clarks branches but I can always order online and return to store if I'm not happy with the fit/look. I do recommend clarks shoes as they provide comfort and style and last long.
September 2022 by Jéssyca Manfredini
Hi all viewers,I have only given 5 stars to this store, thanks to two members of their team, Mirian and Matthew.They were the only 2 people who greeted me inside the store, were helpful and they both made me feel welcome. On the other hand their management was unprofessionally doing a shop breathing in the middle of the shop floor, causing unnecessary competition and distress between their staff members. She has also mentioned that they have already hit their target, which is not a very nice thing to say while the customers are shopping, considering that no one came to greet me when I arrived.Hope that Mirian and Matthew can grow inside the company, because they do deserve it.Kindly,Jessyca
August 2022 by Joy Okezie
I popped in to buy some new shoes for my niece. Was greeted by Antonia who measured her feet, she was extremely friendly and careful. Bought the shoes and was impressed with the service!
July 2022 by R R
Empty shop so got immediate assistance. Wanted insoles bought 4 at a reasonable price
July 2022 by Ivona Sandtnerova
Absolutely lovely staff, very helpful and kind. Special thanks to Stacey
July 2022 by Laura Tarvide
Friendly staff and good customer service.
July 2022 by Paul Chapman
a good shop to go to buy shoes ?
July 2022 by Adam B
I wanted to return the shoes but they had no cash to return. My shoe size 9 in Clarks 8 is still too big
June 2022 by Bozena Tomasik
Walk In with my children today hoping to Find some shoes for all of them. There were 3 members of staff standing and talking and no customers. Never felt more unwelcome!!! None of them offered any help or asked if we wanted anything. After few minutes I asked one of the staff if she could measure my daughter feet. It seems to be a big issue for her to measure feet for all my kidos? She did it but she did not seem happy about it. We did not want to cause ?more inconvenience ? so we left the store.
April 2022 by Paul Marsh
I bought my first pair of Clarks about 6 weeks ago. I'm usually a Russell and Bromley or Tods customer. The shoes have been fantastic. I got the RaceLite Lace. More than anything, I was blown away by the service in the Putney store. I have always worked in high-end retail, which demands an exceptional level of service. So when I shop on a high street, my expectations aren't so high. George changed my opinion completely. His level of service was Bond Street quality. Well manner, well-spoken, courteous, great follow-up. I hope Clarks recognises great service. I think I might consider myself a Clarks customer now. Great job Putney!
April 2022 by Armine Guzelian
Lucy was exceptional. Her customer service skills were outstanding and she made me feel valued as a customer and extremely comfortable. Thank you
