May 2021 by Eileen Gu
I have to say 1 star is too much for the older lady who is working on the retail counter. I have never seen a person who can be as rude as her, even a normal person who does not work in the service industry is better than her.\\nI am not complaining to the post office. The ladies in the post office are actually very nice.
May 2021 by firebirdlondon
Unfriendly and unhelpful?. Obviously not the same Danebury Avenue branch I use regularly!. I can guarantee a friendly smile and perfect service every time I call in and that's at least once a week.
May 2021 by KLN
It is said open at 9am but not , until 9:10am
March 2021 by Linda Irving
The staff on the Post Office counter are always pleasant, professional and helpful. Unfortunately the lady who serves on the retail counter didn't exchange one word with me this morning when I went to pay for something; merely gesticulating towards the card machine. Not only is this extremely rude, but not good publicity for you. Can someone please instruct her in the art of good customer service or employ someone who knows how to treat customers?
January 2021 by v Flow
not bad the co op is good but the rest of the place is dirty :(
October 2020 by leee alll
The staff are unbelievably rude.\\nOne of them sat there and argued with me and looked miserable, unprofessional and rude.\\nThe older lady that works there was walking and as she was walking, walked right into me and pushed me with her shoulder out of her way. Absolute weirdo.\\n\\nThey are rude and just nasty.
September 2019 by SARK K
Service could be a lot better.
May 2019 by Back-To-Karting
Wanted £13 to post a parcel as they said it was large.
March 2019 by Amy Su
So slow, staff don't smile, no motivation or morale can been seen. seriously a smile goes a long way
December 2018 by Jordan Kirpalani
The worst service and poorly run store I have ever had the dissatisfaction of using. I would strongly advise anyone to stay well clear if posting mail anytime of year it's just not work the 45minute queues and the poor service, rude staff. I think you would find a trip 3 shops d9wn to the other post office to be far more enjoyable
June 2018 by Muhammad Zafar
Very very very bad customer service. Try to avoid. Very rude lady there
June 2018 by Marisa Gaspar
Customer service is very poor. No thank you, see you again, no smiles. Waited in a queue today with no one in front of me however the lady was having some login issues and instead of apologising for the wait, sat there yawning. If they don't like working there they can give up their seat for people who are looking for jobs! Simple
June 2018 by Samet Colak
Poor service. unfriendly staff, no smile...
May 2018 by Bren Bren
Poor service. The customer can wait. Always long queues.
October 2017 by Grant Fitzner
Friendly staff, longer opening hours than most post offices. This is convenient if you work during the week and need to send or collect a parcel. Yes, sometimes there are queues - but they're usually shorter than other post offices I've used in London.
