Really good experience. Jeffrey Richards helped with a very complicated situation swiftly and with understanding before Calum Toogood (his real name) helped to complete a transaction. Really good experience.
February 2018
Ordered a card in branch and been asked to bring proof of ID. As I had different addresses on my ID to my account(I have two addresses), the manager refused to hand me my card asking me to bring another ID which doesn't have an address (passport) as that would prove who I am.
I originally gave him a driving license.
He... read full comment