March 2024 by Noah Larkin
Never again !!!I came to the store because I wanted to print some pictures out and the lady serving us on the till was very unresponsive and frankly quite rude.When myself and my Mum sent the emails she did not even show us the quality of the pictures prior to printing them off. When she showed us the photos my Mum instantly asked why the picture was soo blurry and she responded very bluntly explaining that she had to zoom in.Quite frankly I felt that she could have led us through the process instead of trying to get us out of the store, even though there was a full 45 minutes until the store was to be closed.We use other Snappy Snaps stores quite regularly, but never have I ever received such poor customer service.Employees are supposed to represent the company that they are working for in a positive manner.Clearly this needs to be addressed with further in-house training.I will not be recommending this store to anyone who wishes to pursue any photography or photo services.Regards.
February 2024 by TSEG thomas _ (Sulphic-Games)
Friendly, approachable and knowledgeable staff. Would recommend the Putney store.
February 2024 by Fatu Jabbie
Great and prompt service. Went in for my french passport pic. I was very satisfied with outcome and specifically with the additional email option. Reasonably priced. Thank you!
February 2024 by Alan Chan
Came here to get passport photos done for a visa application. It was quick, efficient and professionally done. Got both physical printouts and electronic copies. Big thumbs up!
December 2023 by Sue McCarthy
I visited the Putney (London) store this afternoon with a colleague, to get some printing done for our work's Christmas Party and was served by Harry. Absolutely outstanding service, and nothing was too much trouble for him and he went above and beyond in helping us. As a result, we were delighted with the results! It's not often one comes across such excellent Customer Service these days but Harry really stood out from the crowd. A true credit to your organisation! Thank you for all your help Harry and we will be recommending your branch without a doubt!
December 2023 by Raymond Egbedi
Excellent service, I was in this store for 45 minutes trying to decide what photos to print off from 2 different apps, a DVD and a usb.I received first class service from Harry, he knew what to do whilst I didn?t have a clue.I?m talking about pairing the apps with their systems, taking photos from a dvd film.Very experienced polite and professional.Thanks Harry
December 2023 by Anushi Anand
Received exceptional service from Harry. He was so helpful and thorough with his work, did not rush into things at all!
December 2023 by Adrienne Payne
Ella is extremely helpful & knowledgeable and nothing was too much trouble.Richard PaynePutney
November 2023 by Gabriele carbon
Very good company and professional team Luca was very helpful!!
November 2023 by Damilola Adetunji
Helena was great and very patient with my very anxious daughter. And we got some great shots??
October 2023 by Kay Gladstone
My first visit, and was fortunate to be served by Helena. After giving me expert advice on best size, format and defintion for printing contrasting colour and b&w images of a Victoria Cross from a memory stick, she instantly produced seven high quality prints. Excellent personal service and much faster than I had anticipated.
October 2023 by Karen Archer
Harry and Ella were both extremely helpful recently? and all the staff seem to be chosen for their friendliness as well as their practical abilities
October 2023 by Dan Roch
I've always hated this place and try to avoid it (13 years living in Putney). It's always been such a rip off.Today's purchase was 20£ to develop a disposable camera.
September 2023 by Elizabeth Conroy
I had an astounding experience in Snappy Snaps Putney Branch this week. I was welcomed by a very helpful young gentleman (Harry) who was incredibly patient and keen to help me achieve making a beautiful 95th Birthday card.Harry helped me select the clearest photograph and then created a fabulous card with lovely script writing all colour matching. He also typed a personal message inside the card from me and my dog (little paw mark included).I normally do not write reviews tbh. However, I really felt that Harry deserves to receive an excellent review as the quality and sincerity of his skilful and helpful service must be noted.Thanks Very Much Harry for being so helpful to me and professional with your service delivery.
September 2023 by Santiago Bampa
Pleased with the results and outstanding customer service (Helena in particular) lovely in every department. Fully Recommend Snappy snaps Putney.
