December 2023 by NYYY
Why is this place never open?
November 2023 by Elizabeth Hassani
This shop is never open when it?s supposed to open
July 2023 by Banana
Great customer service amazing quality stuff
June 2023 by Jadon Standing
Got my first ear piercings done here and the short woman with the hidden septum piercing (didn?t catch her name), made the whole process very comfortable and relaxing which was great since I?m a chronic overthinker
May 2023 by Abi
Possibly the worst customer service I have ever encountered. After 22 years in retail I've worked in a lot of customer facing roles so I know it can be tough, The girl serving didn't even crack a smile just looked like she really didn't want to be there. No please, thank you anything. In fact no social interaction whatsoever. I suggest you retrain your whole team or get some staff that don't make you feel unwelcome in your shop
May 2023 by Justine Slogrove
Bizarre experience. Went to have my ears pierced after seeing online that it was £22. For some reason they tried to upsell me to £53!!!! by telling me that don?t do the one online for a whole list of reasons that were contrary to what their website said. I can?t believe I was going to let them pierce my ears!
April 2023 by Marianna La Tona
5 stars to the lovely woman who pierced my nose today, Danya.She was really sweet and equally professional.Always smiling and laughing.It was a quick , painless and pleasant encounter .I would recommend Danya at Claire?s for a nose piercing .Price includes a cleaner solution and a stud and 20% off whatever else you choose to buy after.Thanks again !
October 2022 by Roshni Maisuria
Came to get my 6 month old daughters ears pierced which they did completely wrong? I later was told by another Clare?s assistant that the person who had done them has had many complaints and also he doesn?t seem very confident in piercing baby?s ears so I would highly suggest not coming here for piercings. My poor baby went trough pain and all they offered was a refund!! But what about my baby?s pain?
August 2022 by Lia Wanderlust
Arrived at 10:55 on a Saturday morning and they are closed, when they're opening times clearly says it opens at 9:30am. Lights are off, no one's there and the door is locked. No handwritten sign on the door to at least say why they're closed. Three people have tried to go in since, also wondering why it's closed.
January 2022 by L C
The manager Simona was really helpful kind and helped resolve an issue i had with an order.Thanks so much!
October 2021 by liz vlogs
i hate it in there. im a teenager and i was wondering round as anyone does in a shop having a browse and they litterally wont stop harassing me and they wont stop staring at me then she blocks the door and i continue to walk around the shop next thing i know she?s towering over me accusing me of stealing which by the way i wasnt doing and had clearly put the objects down and was about to leave then she kicks me out absolutely disgusting
October 2021 by Kara Connely
Amazing customer service
August 2021 by Vivian Cavicchioli
I took my daughter to have her ears pierced 3 weeks ago and the lady there did an awful job. She pierced it at a wrong angle and you could see the back of the earing looking at my daughter face. It was hideous. The manager at another branch verified it and advised to take it out. So, we had to take it out and are now waiting for it to heal to pierce all over again. So sad and stressful for my little one. Please, do not go there! Apparently, they had lost their licence and only just got it back! I found out the hard way.
May 2021 by anonymos peeza
The staff do seem to be a little lazy however that could perhaps be explained by it being a popular place?Anyways, there are a lot of girly items here if you're interested in that sort of thing and the quality seems alright too. Its just a little too overpriced and overrated. I have had them charge me extra before which I only realised when I looked at my receipt so it was not a good experience. Not sure if I will be coming back here in the future but its alright I guess
April 2021 by tayyaba taimur
The staff do seem to be a little lazy however that could perhaps be explained by it being a popular place?Anyways, there are a lot of girly items here if you're interested in that sort of thing and the quality seems alright too. Its just a little too overpriced and overrated. I have had them charge me extra before which I only realised when I looked at my receipt so it was not a good experience. Not sure if I will be coming back here in the future but its alright I guess