March 2024 by Lucy Denslow
Food was good. Could have done with a bit more and also a dessert. Very annoyed there was no toilet paper in ladies' toilet or hand dryer working. Very shoddy. Spoke to the Manager to advise him. These should be checked on an hourly basis.
March 2024 by E. Halasz
Great service, tasty food as usual. You can always count on Nandos. If you are sitting in the front part of the restaurant if it's cold outside you will feel the draft every time when someone comes in or the door is left open.But otherwise it has cosy atmosphere.
March 2024 by Ben Carter
Our waiter Oli was absolutely
March 2024 by Benji ?
Our waiter Oli was
March 2024 by Caspian Perry-Grafton
Everything here is splendid, with class service provided by staff members such as
February 2024 by Bianca Malisan
Love Nandos Richmond, great for a family meal that is nutritious and tasty!Kid-friendliness: Great kids menu! Nandinos
February 2024 by Zakiii K
I recently visited Nando's in Richmond and unfortunately had a disappointing experience with their customer service. Upon arrival, I was informed by the manager, Jorge, that the restaurant needed 30 minutes to recover service. Despite expressing my willingness to wait, Jorge abruptly denied my request, stating that I could not wait.What made the situation even more perplexing was the fact that there were approximately 15 empty tables in the restaurant at the time. This inconsistency between the manager's explanation and the available seating suggests a significant lapse in communication and customer service standards.Adding to the discomfort, it was freezing cold outside and slightly raining, making the refusal to accommodate waiting customers even more frustrating.Overall, I was deeply disappointed by the lack of transparency and flexibility exhibited by the management at Nando's. Such instances of poor customer service can greatly impact a restaurant's reputation and deter future patronage. I hope that the management takes steps to address these issues and improve the overall customer experience at Nando's in Richmond.
February 2024 by Hari
Friendly staff and efficient
February 2024 by F.M
Olli (Oliver), our servicing server, was accommodating and remarkably friendly/welcoming. The manager, Dan, was very professional. The overall experience was extremely positive. Many thanks, Mr. Nandos.
February 2024 by Johar bros channel
Food came put hot, children enjoyed themselves, very tasty food.
February 2024 by Kerry Finlay
I want to shout out to the manager Dan is a lovely young man. He was very accomdating for us. I had my son with me and made me feel very at ease. Thank again
February 2024 by Tarla Suchak
The nandos feels old, dark and cold and in need of a refurb. Food was good, usual nandos quality. Bathrooms were filthy. No Coke zero loaded onto the drink machines the whole time we were there. We asked more than 3 times... Service was definitely slow. Have definitely had better at nandos
January 2024 by Neil Pilling
? Excellent, well cooked chicken, polite staff with quick and efficient
December 2023 by stewart dokhan
Nestled in the old town of Richmond, Nando's always makes the kids happy. Grilled Chicken and sauces to satisfy every palate? ??
December 2023 by Ma
Terrible experience ordering. My order never arrived and was marked as ?delivered? when I had not received the order. No delivery driver was around my place and no one knocked at my door. Seems like Nando's doesn?t mind having their delivery drivers having free food and stealing customers orders. Nando?s didn?t do anything about it. I really needed that food.
