April 2023 by Chris Kendall
Impossible to even open an account with them! We have been trying to open an account for 2 months, sent them all the info they requested. They can't ever find the documents sent. Gave them time and dates of email over the phone, they then were able to find documents. They even sent a letter in the post requesting my email as they couldn't find it, even though they had emailed my account application confirmation with application ref. The application then went over the 28 days so they closed the application. Wanted us to start the application again for the 3rd time!!! Over the period we must have contacted them several times over the phone to chase it up. How can you run a business like that.Took 24 hours to open an account with another bank since. Goes to show the level they are at...
April 2023 by Google user
Impossible to even open an account with them! We have been trying to open an account for 2 months, sent them all the info they requested. They can't ever find the documents sent. Gave them time and dates of email over the phone, they then were able to find documents. They even sent a letter in the post requesting my email as they couldn't find it, even though they had emailed my account application confirmation with application ref. The application then went over the 28 days so they closed the application. Wanted us to start the application again for the 3rd time!!! Over the period we must have contacted them several times over the phone to chase it up. How can you run a business like that.\\nTook 24 hours to open an account with another bank since. Goes to show the level they are at...
January 2023 by Irena Chramostova
(Translated by Google) The helper robbed me of all the money both on the receipt and in my Anydesk account. Very bad experience, do not recommend ??(Original)Pomocník m? okradl o v?echny peníze jak na paragon tak na mém kont? p?es Anydesk. Velice ?patná zku?enost, nedoporu?uji ??
January 2023 by diamond cleaning
PAROGON BANK ARE TERRIBLE DONT USE THEM !!!!!!!I was dealing with theses clowns for a few days and it was the worst few day ever the staff that work there are a joke don't know what they are doing and back and forward all day long they are rude and not helpful they are the worst company I have dealt with in a long time I would be writing forever for all the problems they have but im not wasting no more of my time with these people EVERYONE !! DO NOT USE THEM !!!!!!!!!!!
October 2022 by Sa1999
My very short time when them was stressful, miserable and draining experience any bank has given me.When I opened ISA, I attempted to transfer from my previous ISA no less than 10 times! I?d get emails to say that it could take up to 15 days, so I?d not think anything of it. I then, first time, found out about 5 days later that the ISA transfer had failed and Paragon had failed to tell me. This happens 7 of the 10 attempts. Each time, they blamed my previous owner. When I called my previous ISA owner, they assured me it was Paragon.Lucky enough, I managed to get out the nightmare. One small thing made me finally leave and, thankfully, I was in my cooling off period. I opened up andAccount with Skipton and never looked back. ISA transfer happened first time and almost instantaneously.DONT USE PARAGON! you?ll always be ok the phone to them.
December 2019 by Andrew Bartlett
Beware total scammers,
August 2019 by Tim Raggatt
Got a good rate on a 2 year fixed ISA. All their staff have been really helpful on the phone and no long wait times. Thanks!
April 2019 by Taleka Davids
Extremely long time to set up a fixed savings account, limited communication and dated processes.
