March 2024 by Christian de Vartavan
Just had one of the best sandwiches, what a nice surprise! Congratulations to whoever made it, it is a 10. Absolutely perfect bread with generous poppy seeds cover, lovely Coppa, fresh salad and tomato, some paté... I wonder how it could have been better. A sprinkle of virgin olive oil perhaps... :). Well done. PAUL headquarters should be proud.
March 2024 by Modi Elnadi
Very poor quality of service. They didn't have milk and tried to put pressure to accept things I don't want as they couldn't refund ! Big fail.
March 2024 by Michaela Bedford
Quick service, friendly staff. But table dirty, no cutlery available. Baguettes very dry and lacked the advertised dressing, so very bland. Wouldn?t recommend and wouldn?t revisit.
March 2024 by Melanie
Lovely coffees, patisseries and savouries in Paul's, Richmond.Make sure you're hungry and have a treat with your coffee.
March 2024 by Mark Pilkington
Very poor response to my customer
February 2024 by Bruno Nichol
Love the apple tart and the coffee is excellent. It has become our favourite place for that afternoon
February 2024 by Don't Worry
Yum sandwiches and salad
February 2024 by Antonio Sánchez Cid
Great coffee and hot chocolate, nice
January 2024 by Ian bartlett
The croissants are still good but it is looking a bit tired, the door is often hooked open so it's chilly and damp to sit inside. The chairs are noisy when dragged on the floor so it's no longer a quiet relaxing
January 2024 by Tony Bailey
Overrated bearing in Mind the high price to dine in and the slowness of tables being cleared. Probably why I prefer to use the independent cafés.
November 2023 by Bella X
Went in this evening and the kid in there seemed a little annoyed by my presence rushing me to order as if he had somewhere to be when the place was completely empty lol. Learn some manners
October 2023 by Japji S
The staff looks uninterested. The coffee and food was great. The communication is bad. I ordered a normal croissant and he gave me a different one.
October 2023 by Jane Louis-Wood
Lovely staff and reliably good products with nice seasonal offerings. I'd usually go for an independent, not a chain but Paul is easily the best of the cafes along the main shopping street. Much better value than Oree, too.
October 2023 by Joshua A.
While traveling through Europe, I kept seeing PAUL everywhere and finally got to stop into one...it didn't disappoint. Presented as a quick serve cafe/eatery, PAUL had wonderful bakery items, a great selection of meal options and excellent coffee! The staff were very nice as well! I kinda wish they were in the states to compete with Panera...Great option when time is short and you're looking for something to hit a spot! 4.5 if the star scale was more appropriate.
July 2023 by Henri
Fresh tuna mayo baguette and hot chocolate. Very nice.