I had such lovely customer service from Sherine and the assistant manager. I felt really comfortable and I appreciate their kindness during my time there. They gave me great recommendations. ?
January 2024
Really unhelpful. Wanted to return an unwanted gift was told she couldn’t give me a gift card and it was exchange only and at the current discount price not the price it was bought for. I know my consumer rights and the rights literally printed on the receipt in my hand. She wouldn’t even look at that or scan it? In... read full comment
December 2023
Just left the shop where the most foul customer service assistant shouted behind me saying 'how rude'. This is as a dared to ask if a mask advertised for £50 less yesterday (£450 retail price today) can be made available to me after the promotion ended, today. I attach the photo of the Rudest, most Foul customer service... read full comment
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