December 2023 by Reviewer2023
Woman manager in there isn?t customer friendly at all. Has put me off going in there even though I was a regular customer.
August 2023 by Darren Paul
Very poor customer service?.I bought a Fit Bit Fitness Tracker for a family member as a birthday gift. Unfortunately the screen size was smaller than expected and was therefore unsuitable. Once this became apparent the item was immediately put back in the box. The item had not been worn or used in any way.I found another Fitness tracker with a slightly larger screen so I brought the Fit Bit back to Argos Gallows Corner with the intention of exchanging the item.To my utter shock and surprise I was told the item could not be exchanged as the screen had a finger print on it and the box has a small tear in it.The finger print is a non issue as it can easily be wiped away. In regards to the tear in the box?I could have understood if the packaging was completely ruined but as you can see in the photos below this clearly was not the case.After a few phone calls and a formal complaint the matter has now been resolved but I am still slightly aggrieved buy the way the Gallows Corner staff member handled the situation.
August 2023 by Megan Salvin
Got ID'd for a board game, I'm 25 and I got ID for a board game. The board game was articulate. More fool me for not bringing me any but how ridiculous to ID someone over a board game.
August 2023 by Copski
DO NOT buy gaming equipment from here or any argos store. I purchased a £60 controller which was faulty took it back they said it was not a new controller and I should contact the manufacturer! Got to waste time doing that now, useless.
August 2023 by Claire Jennings
Always empty no ques ever
July 2023 by Zoe Morrissey
The deputy manager Jake refused to sell me a cutlery set as it included a butter knife. You could clearly see I was over the age of 18 and was buying all other home items. He was extremely rude and made me cry. Couldn?t have been a more humiliating experience, extremely disappointing and didn?t need the stress on top of a home move.
June 2023 by C S
Member of Staff 'Kelly' deliberately made it hard to return a faulty item. In the end gave a refund. No thank you, nothing, rude appalling customer service. Never had an issue before!
May 2023 by Carla Graca
I would like to express my disappointment at your unsatisfactory level of service.I just noticed on one of the items I received in delivery today, the Sensse Professional LED, that there were dark hairs on the mask and on the inside as if someone had used it. The most aggravating thing is that it seems to be a man with a beard because the hair follows the same shape as someone with a mustache and a beard also when I checked further I found that it was actually human hair. Disgusting, I paid for something new received and it wasn't cheap for me to receive this type of thing. Subject to getting any infections on my face. This is the second time I've been extremely disappointed with your service, but I've never made a proper complaint about it.This is making me completely stressed and frustrated.
June 2022 by Nikki Diana
Staff very unfriendly and not helpful at all. Store was dirty.
May 2022 by Roxana Baciu
A big shop but very quiet, not so many people inside which was perfect for me because I was with my baby to collect a package. I was disappointed that I ask a member of team to help me with the package to bring outside to the door but they give me a trolley instead, was good but with baby was difficult.
January 2022 by Super J
Great store easy for collection plenty of free parking they also do same day delivery for £3.95 booked my delivery online come nice and early dropped at the door due to covid seem to be following the procedures great job argos .
November 2021 by Nostalgic Myth
Extremely poor customer service, felt very unwelcomed and was intimidated by their staff for collecting a ps5. I went with friends to collect as we decided to take 1 car and they made me feel like some sort of criminal. They then loudly berated another staff member (verging on abuse) who was also Asian for serving us and then refunded my friend.I will be speaking to head office regarding this as their behaviour was disgraceful and I felt sorry for their staff member who was being shouted at by 3 other staff members.Disgusting behaviour.
November 2021 by SG 2279
Always so helpful and friendly. Wouldn't go anywhere else
October 2021 by Sergio Gonzalez
Bad customer service when to collect a order that my wife placed while she was working , when to the store with the order number, collection code and everything and they did not give it to me, waste my time, the guy there wasn't helpful at all, why to use a click and collect service if they don't help at all
September 2021 by lucy
the two women at the EE section today were extremely friendly and helpful! so uhh shoutout to them
