August 2023 by Michelle Strover
I went to the romford store and was seen by Ada I needed a new battery for my micheal kors watch, i was dealt with, such a personal touch she is truly the most nicest sales person I have come across, I would go back to the store just to be served by her. I hope you value Ada as valued employee I can not praise her enough the 5 stars given are mainly for her. Thank you Ada.
August 2023 by Mat Forster
Tiera was very welcoming and helpful today. She helped me find a ring with the infinity design on, that I had been searching for in every other jewellery store. It's perfect and the wife loves it.
May 2023 by daniel catalin ciobotaru
Staff was helpful when we were trying to find a necklace and was very professional even when we were picky.
April 2023 by fasd rect
amazing service,friendly staff
February 2023 by Katy Kalanga
Michelle was amazing and so helpful when I came in about a concern on one of my recent purchases, she really reassured me and made me feel taken care of
February 2023 by EDWARD FEW
Helpful staff looking at Tag watches
November 2022 by B Avesta Berkpinar
Lovely diamond associate named Sarah at the Romford branch approached us with professionalism and a clear knowledge on diamonds and Beaverbrooks as a company. A true asset to the store and pleasure to be served by.
November 2022 by choco bunny
Loving how comfortable, informative and patient Hannah and Sarah were today, with helping me choose a special gift for a loved one. Definitely will come back and hoping to see more associates as kind as these were
October 2022 by A
Lovely diamond associate named Sarah at the Romford branch approached us with professionalism and a clear knowledge on diamonds and Beaverbrooks as a company. A true asset to the store and pleasure to be served by.
March 2022 by Nick Jones
Great staff, helpful and friendly service ?
January 2022 by C J
Easily some of the most patronising and disrespectful customer service I?ve received in any store.After bringing in my brand new TAG Carrera5 watch with warranty card for a simple link removable (as advised to do so by a colleague on a previous day of enquiry). I was initially told I could not adjust my strap as I had not purchased the watch from thier store, this was rectified before then being subjected to a very uncomfortable line of questioning having to answer some questions multiple times as if the store assistant did not believe me. Before I was then informed she would have to confirm my warranty card had been activated (I?ve purchased several luxury watches and this has never been the case). In the end I grew frustrated before taking my watch and leaving.I?d rather deal with the flagship TAG store and not these ADs
January 2022 by Oxo Familydad
Very nice. I mean I love beaver and brooks, perfect.
January 2022 by Lisa Jones
A nice, polite and friendly lady member of staff helped us with a purchase for our Son.Due to current guidelines it took slightly longer for the whole process but it was worth it.The gift bag was tied nicely.Would definitely purchase from here again.
December 2021 by Viena Foden
Great service, very helpful. Not a huge selection watches in store but who doesn't buy online these days so no problem.
September 2021 by Jeffrey Green
Excellent service from friendly knowledgeable staff always treated with respect
