December 2023 by schultzne
The worst place EVER!! Been waiting for over 39min for a prescription to be collected! I have no idea what the 3 ladies were doing but they weren?t serving the customers?Do not waist your time coming here!!!
December 2023 by Helen Field
Since the change over of new pharmacist, this store needs a shake up. They never have repeat prescription on time.I've been in the store to make enquiries, they rudeI've try to call they don't answer.The store needs a deep clean
October 2023 by Emma Shepherd
I am unsure why they have a phone line. They have never answered in all the times I have called to see if my prescription is in stock.The queue waiting time can be from 25 minutes plus.They are always understaffed.They close the store during lunch breaks and then extend the time. I know this, as I saw a sign saying closed 13:00-14:00 so I came back at 14:00 and the sign had been changed to 14:30.I have nothing positive at all to say about this place. If is a complete and utter shambles.
October 2023 by MATT goldsmith
Bad customer care and they get things wrong I won?t be back there again ?
September 2023 by MrT
Ruby is excellent she is friendly yet very professional.
September 2023 by Brian Amos
If there was an award for Worst chemist's boots in collier row would win it hands down as the staff have only one brain cell between them
August 2023 by Andrew Wade
Slow and rude service. Tried to get something twice but had to walk out as i don?t have all day. Quicker to drive to the one in Hainault.
August 2023 by dean sevenkings
Poor service, waiting forever, very frustrating , had to go other chemist instead .
June 2023 by rob johnson
Never answer the phone.
February 2023 by penny carter
Never have scripts ready, waited today for 25 minutes in a queue to be told the script they have had for two days will be another 20/25 minutes to prepare. I have this every month, they never answer the phones so you can't even call to find out if script is there or ready to save the painful walk down to check. Gone very down hill. They need more staff.
February 2023 by Stringer Bell
Was trying to find a flu shot, these were my fourth pharmacy I tried. A little annoying that I had to go home and book online, come back the next day, but they beat all the others, who were just plain disorganised.....
December 2022 by C. Black
Older lady constantly complaining, she has to go to the cupboard for orders and will say there isn't stock out back when they keep it out back and only display one at a time ( baby milk ) I have noticed most boot i go to boots the staff are awful rude and overly opinionated .Such a Shame as I do love boots but if I'm not treated the way I should be as a customer I won't spend my money there .This is the case in romford brewery and Dagenham heath way I've been to all of them . Maybe that's why they are contemplating selling the entire company.
October 2022 by William bit of bob Dylan Vallely
First my tablets were mistakenly take off repeatThen awhile later so where my asthma pumpsUsed be be much better there
October 2022 by Amir Karim
This place has definitely gone down hill, i've now switched to Clockhouse Pharmacy on the same road and have not looked back since!! Nowhere in comparison.
August 2022 by Ruben De freitas
Rude staff unbelievable the way they work
