January 2024 by Desislava Marinova
I went to HomeBase today and the old lady at the customer care desk was so rude when I asked her questions in regards to the Evri locker. I think she should retire soon cause she seems tired of life to be honest!
January 2024 by Paul Charnick
Good staff, easy shopping
December 2023 by Benjamin Macdonald
I had to engage with the staff on my last visit - they were very helpful
December 2023 by Mohammad Alom
Good size and nice range of items. I tend to visit their for my garden needs. They used to have free parking but now introduced paid parking for when you stay longer than an hour.
December 2023 by M A
It's 50/50 I do not recommend to go there, I also do not say don't go there. You will get good stuff but on bit higher price
December 2023 by Sunnie Patel
Bought a Christmas tree with the help of a very helpful staff member. A credit to homebase. Thank you.
December 2023 by Ian Kirk
Professional service and friendly staff work here
December 2023 by Sandra
This is my local DIY store for all my needs for my home and has always been for over 20 years. I visited this store as I needed some advice as I wanted to hang my new sunburst mirror in my hallway. I walked into the store and found some chains that I thought may be suitable. What I needed was some advice from a person who knows what I do need. I found someone who clearly knew nothing. In fact, I knew more than they did, that's saying something. I went over to the Customer Desk, who told me to buy picture and mirror wire, but when I told her my mirror weighed approx 10-12kg, she said, "That's okay you can just double the wire. Please be careful shopping in here if you need help, this is possibly NOT the place to visit anymore. This is definitely not the place I remember where I would buy all my DIY and get great advice at the same time. If you know what you need great, otherwise you will need to shop else where.
November 2023 by Lawrence Williams
It was okay, it had what we wanted. So that was all good
November 2023 by Shahid Munir
A very good store for my DIY amd gardening needs.
November 2023 by Evang Joy
Dark faded facade shop.Tired staff. Reception not friendly. Not pleasant.Limited lines on stock.But good camera controlled parking (1hour)Won't be going there again.SorryVange Basildon shop is a better Homebase.Thanks ?
October 2023 by Temitayo OMOLE
Great place to go for tools, equipment and home improvement materials. You can buy and you can hire tools at budget friendly prices and easy documentation requirement. Staff are courteous, friendly and helpful.
October 2023 by Heather Muthee
Initially in June 2023 all plans were going well. The issue was communication. The one Homebase kitchen fitter was fully booked to end of March 2024 and he required £600 deposit which I was not happy to do. Then I had phoned text confirming that my sage kitchen will be built and delivered on September 19th 2023 - so I planned ahead and after numerous quotes from kitchen fitters - I chose one who was available to start work from 18th September for 7-8 days and £776.40 deposit paid. Saturday 16th Homebase rang me to ask how my kitchen project was going and I replied that it was going well. The lady called Lesley then stated that the kitchen order was cancelled and it will be delivered December. I am very disappointed generally the lack of communication, and poor organisation of Homebase. For nearly £10,000 spent on a Homebase - you would expert a better service.Anyway I had to think fast. If I cancelled the contractor I would loose my deposit- so that Saturday I visited B&Q and chose another kitchen for £3000 approximately. .As for Homebase Kitchens -I would not recommend Romford Homebase to anyone. And do you know what - I felt that staff were trying to make it look like my fault and of course I did not even get an apology.
October 2023 by Rebecca Smith
Clean store, need more checkout staff as there was no one on any of the 3 tills when i tried to purchase. The lady on the help desk helped me after a while, even though she was still on the phone to a customer.
October 2023 by James Doak-Dunelly
Helpful and friendly staff always have what I need for a fair price.
