March 2024 by Jo Usher
Excellent service Guys are knowledgeable and very friendly. They went over and above to assist my friend in transferring her data.
March 2024 by Olowe Rahman Olufemi
Good communication skills.Approachable.Excellent advice on all communication devices.Helps customers to choose device suitable for their needs.I will simply say: is the best communication device in Essex.
March 2024 by Kovacs Kov
Best servici and best price friendly people and very prompt
November 2023 by Judith Udunna
Amazing service, friendly customer care and over and beyond attention
November 2023 by Sophie Riches
Highly recommend these people, vTook my sons phone to have his charger port replaced which was done by these lovely people. Very polite and welcoming people. Will be back :)
November 2023 by Karen Turner
Really helpful & not trying to rip you off. Good prices and very good customer service
November 2023 by Jay Yamanani
Excellent service, reasonable price, and very friendly personnel!
November 2023 by Dhivi Chandani
Best Service And cheapest phones in romford
October 2023 by Benjamin Thomas
The best phone shop in all Romford and have best staff that can help anybody
October 2023 by Louise St John
Update to owner?s response: I never came in three days ago. You are misinformed and when I came to store my phone was still within 1 month of warranty. Your poor excuses are shocking. Perhaps check your own CCTV and I have a physical receipt that you ?fixed it? which you are now claiming you did not. Please beware as they try to further cover their terrible customer service.Wouldn?t recommend. Had my phone screen fixed and within two days it had issues with touch - not touching where I typed, red mark on screen, kept locking me out for 5 minutes-1 hour and Face ID stopped working.Went back with my warranty to address it and was told they would not fix it because it says on the receipt if the phone is damaged the warranty is void. At no point did they mention this verbally. The reason my phone had a slight crack was because they removed the screen protector and never put a new one back on - have had my phone for two years and never had a single crack until they removed the protector and did not replace.My issue itself was with the touch sensitivity and I did not have a problem with the crack (still works fine) but they refused to look at the phone at all.Terrible customer service. Paid £100 and still have a damaged touch screen. Please go elsewhere.
October 2023 by Ruslan Klincevic
Brilliant service done my screen with in 20 min , recommended ,,?
October 2023 by AjayHawes
Disgusting work place. Sold me a dodgy product. Staff were rude accused me of breaking it refused to swap it or refund me. Which is a breach of the trading standard. Reporting them and going further!! Staff member gave me the name sunny. Emailed to complain and the email doesn?t exist! Avoid, they replied with nothing but rudeness. I said to you I was going to put it on charge and the charging port was gone. It snapped off inside. Then your staff were rude and sarcastic. The trading standard states ?they tried to stop you using your legal rights - for example, they said you can?t return faulty goods? and ?unsafe or dangerous, like an electronic appliance with faulty wires?. You have violated 2 trading laws and still continue to deny it. Will be reporting.
July 2023 by Javina Chana
Customer service needs to improve as the workers do not smile.
June 2023 by Michelle
Absolutely horrible, I went in to ask for good quality earphones, got recommended one and broke the same day went to get it changed and they broke again with all that they refuse to refund me my money. What a waste!!!!
March 2023 by Debbie Young
Great service. Had a new battery installed in a 20 year old IPod Classic and the battery was changed quickly (a day earlier than expected). Very pleasant staff. I highly recommend them for your repairs etc.
