December 2023 by Peter Kimani
Wonderful customer service from Rachel at the branch. Helped me opening an account. Very friendly and took time to explain the details and assisted me on how to maximise use of my app. Many thanks.
December 2023 by Rufus Oloyo
Did a follow up on opening an account with Nationwide and at Romford Branch, I got an excellent service and attention. Rachel thank you very much for ur top professional dispositions and guidance.
November 2023 by Sfm Esterhai
Joanne today, immensely helpful, very patient. Dealt with our various transactions promptly and efficiently.
November 2023 by Kenneth Alfred
I met a lovely nationwide worker, her name is Rachel, very calm and lovely to help me during the service at the branch. She is super good.
November 2023 by Mostafa Ashfaq Zaman
I had the pleasure of working with Advisor Mehedi Hasan to address a complaint I made about my credit card. I can't express how grateful I am for his assistance. He was not only incredibly nice but also highly professional in handling my concerns. Mehedi Hasan's service was exceptional in every way, and I would give him 10 stars if I could. Moreover, he went above and beyond to assist me, even helping me open a savings account. I couldn't have asked for a better experience, and I wholeheartedly recommend his services to anyone seeking top-notch assistance. Thank you, Mehedi Hasan, for your outstanding support!
November 2023 by Hasins Siddique
I had a fantastic experience with Mr Mehedi at the Nationwide Romford branch. He helped me open several savings accounts and walked me through all the details with each one. Mehedi took the time to explain everything thoroughly and make sure I understood all the options available to me. He was extremely knowledgeable, efficient, and opened the accounts very quickly.Even though I hadn't met Mehedi before, he made me feel like a valued customer right away with his friendly and attentive service. He clearly has a lot of expertise in savings products and financial services. I was very impressed with how he tailored his recommendations to my specific needs and goals.Overall, interacting with Mehedi was a pleasure. He is a true asset to the Nationwide Romford branch with his stellar customer service skills and wealth of knowledge. I wouldn't hesitate to recommend Mehedi to anyone looking for assistance with opening savings accounts or any other banking needs. He made the entire process easy and stress-free. I'm so glad I had the chance to connect with such a helpful and talented advisor.
October 2023 by G.M
Since being with this branch I'm very impressed with the staff especially Carmen, Rachel and Tarja because they are so helpful with a smile ?..Thanks girls xxxxOnly 1 person no smile but can't mention it.. oops...Management should smile the most to set an example and be most helpful and courteous, just saying ? in thought...Thank you girls keep up the good work ?
October 2023 by Harsh Verma
I appreciate Ayesha's time today to sit down with me and review my options with the Society. I walked away with the products I wanted and was glad to discover Ayesha's knowledge of the Society's offerings ensured I got the best deal. Thank you very much, Ayesha!
October 2023 by Susan Felton
Racheal has been an amazing help to me today, very professional with a lovely calm voice and smile.
October 2023 by MR M
Since being with this branch I'm very impressed with the staff especially Carmen, Rachel and Tarja because they are so helpful with a smile ?..Thanks girls xxxxOnly 1 person no smile but can't mention it.. oops...Management should smile the most to set an example and be most helpful and courteous, just saying ? in thought...Thank you girls keep up the good work ?
September 2023 by Vikki Boggas
Marrion helps us ,her customer service and knowledge and experience was excellent .
August 2023 by Lisa Edwards
Such an easy, smooth process thanks to Rachel when setting up a current account with Nationwide. She made the process super easy and made me feel really comfortable, thank you.
August 2023 by Damilola Ajayi
Cathy attended to me today sorted all my issues. Was super helpful and I had a great experience.
August 2023 by Andrew Garlick
I came in without an appointment hoping to open a couple of accounts, as I had the day of work for a previous appointment. Your counter staff were most helpful and fitted me in immediately. Rachel dealt with me in an exceptional friendly manner and I would recommend the friendly professional way my enquiry was dealt with. Ten out of ten
August 2023 by louisanne kambo
Thank you to Kerris and Rachel for helping me open my new bank account. I love the board! That is what got me to switch.
