December 2023 by Tahsin Ylmz
We ordered 4 pizzas on deal £10 each , dough was so undercooked , soft and oily but i guess we got what we paid for ? I dont think i will be ordering again , i would understand if it was an unknown place but it is not good from this
December 2023 by Annie bond
Food arrived on time and was hot but the pizza was extremely oily as you can see by the photo I have taken of the box from said pizza. I have had papa John's many times but never from this branch, I will not be returning again, pizza should never be that greasy. Highly disappointed.
December 2023 by Jon1314
Totally disgusted. Ordered pizza , money taken, no pizza delivered and they don?t even answer the phone. Tracked my order: the status is ?delivered? . Shocking
December 2023 by Ewelina M
Ufulfilled order. Money taken. Terrible customer service. Never experience luck of competence.
October 2023 by Lee Fosbrook
Orderd 2xpizza 1side2pizza received no sidePhoned and was told they would send side outWaited an hour phoned again and told they are sending out nowAnd still waiting over 25 mins.
September 2023 by Célia Mascarenhas
Quick service, great customer service and very tasty pizzas. It's our favourite takeaway pizza in the area.
July 2023 by Kira Andrews
Really disappointed. Papa johns has always been my favourite pizza and never used to have any issues. They managed to forget the bbq part on my bbq chicken pizza (second time now) Pizza was tasteless and tasted like an Aldi pizza
July 2023 by Garima Sharma
Good food and manager is so good has good interpersonal skills.Thanks!
June 2023 by Dean Mullings
Terrible customer service. Ordered 3 pizzas for 3 people, one with a gluten free base. They put the wrong labels on the boxes so the gluten free base was eaten not by the person it was intended for and the person who couldn't eat gluten would have eaten a non gluten free pizza had they not noticed that their pizza had toppings on it that they didn't order. When we called, they made putting the wrong labels on the pizza seem like it was no big deal, they were no help and I basically wasted my money on that pizza as there was now no gluten free pizza they could eat. This is potentially dangerous (for people with wheat/gluten allergies), disrespectful to different diet types and below the standard you would expect of a Papa Johns.
June 2023 by Paul Hodge
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[email protected]May 2023 by Guri K
Never order from themVery poor service, first time ordered waited for more than 2hours. When I was calling to chase up they don't answer the phone but as soon as I called from different number they answered ?. And they lied pizza is just ready now and coming in another 15min. It came in 5min but it was cold tastless pizza.i complained and they apologised and offered complimentary pizza whenever I want to order next time. But refused to provide free of charge later. Never ever waste ur money on them.
April 2023 by Mayoor Sunilkumar
I didn't get my order and they never pick up the phone either!Such a shame as this Papa John's used to be brilliant! What a shame!
March 2023 by Mark Warwick
Poor service and very little care.Consistently waiting up to two hours for pizza and when it arrives its nearly always cold.Complaints to the restaurant are often ignored and you have to go through head office to get a refund.Would not recommend this particular one.
February 2023 by Mohammed Rafi
Pathetic service for an established brand!!!We had to wait over 1.5 hours. I called the shop and they didn't really care as no response your call. Worst service?
January 2023 by Lucy Bielska
Charged me for delivery and made me collect. I was promised a refund and still waiting over a month later. Didn't have my pizza in stock but didn't tell me till I'd already left to collect.
