I had a message to say my parcel was ready to collect from DPD on 28/10. I go to collect it the next day (Sunday) to be told it wasn’t there. Only one lady serving (Asian lady and not very good English) and was very rude and unhelpful and just said it isn’t here what do you want me to do.
October 2023
Nach was very understanding and compassionate and amazing. She went beyond and above. Her customer service was exceptional. She is the epitome of world class care..
October 2023
I forgot something in my parcel but I am so grateful that the staff went extra-mile to help me sort out and was able to complete my missing detail inside my letter going to US. Further, royal mail is cheaper compared to other courier and I was able to save a money. I am so please on the service I receive. God bless!!!