January 2024 by Ewan Newall
Unhelpful staff.
December 2023 by Paulie
Rude cashier.To busy on her phone to worry about customer service.Won?t be coming back.
December 2023 by muhammad ayub
Very bad customer services guy on the shop floor not even know how to talk with the customers very bad customer services never ever i will go back again on this Tesco for shoppingAlways milk shelfs are empty
October 2023 by Pedro Lourenço
I visit this store every now and again. Overall it does not differ from any other small Tesco store aside from the security staff, which every now and then decide not to let me inside because of my folded bicycle. It can even be the same staff member but it?s seems like it?s a matter of if they?re in a good mood or not.
July 2023 by Cheryl Davenport
My granddaughter and grandson and friend just gone in to cash lottery cards. My granddaughters friend is autistic and was joking around with grandson and the man at checkout refused to serve her as they were laughing My granddaughter explained she was autistic and he refused to serve her and my granddaughter asked is it because she's autistic your refusing to serve me he said yes because she's autistic. Absolutely appalling
June 2023 by H M
States that it is open till 11 and closes at 10.45. Went to collect a parcel within the stated opening hours and was not allowed in to pick up the items. V.poor customer service. Also a very dirty store.
June 2023 by LoveNature
This whole area is trash and this store reflects the trashy area. The machine for evri drop offs is NEVER working so you go all the way into the store for them to tell you this because the terrible staff don?t answer calls. It always smells and the fridge was broken for like a month so the whole place stunk like garbage. Probably the worse branch I?ve ever visited. If it wasn?t the only supermarket close enough that?s actually open late I?d have never stopped foot in there even a second time
June 2023 by Marcus Roberts
I use this store on a daily basis when I'm on a break from work. It's only let down by a Costa coffee machine which is rarely maintained properly and is constantly out of service. Also, keeps running out of large cups. Otherwise the store has a reasonably good selection.
June 2023 by Hello Hi
They would not accept my Evri return, as it was "too large". Sorry, but there is nowhere on the Evri website that stipulates that a return at this store cannot be larger than a specific size, especially given that I had paid for a large item return.
April 2023 by Dani Lewis
Smells awful in there because fridges are always leaking , staff are very unwelcoming especially secuirty
April 2023 by Joe Daynes
Not a good tesco there's terrible customer service they just had an attitude because I asked them to pack my bag and he just shoved everything in it in such a state it wouldn't fit and everything was crushed I had to take everything out of the bag to put it all back in properly so it would fit there's alot better tesco express to go to other than this one
March 2023 by C Dekker
Probably my first ever visit to Romford. Rather a nasty little convenience store. Security guard looks as though he'd rather not allow customers to enter the premises. I was trying not to laugh. No idea what language the till staff were speaking, as we couldn't understand one another. However, I managed to find what I wanted on the shelves so not all bad. Location convenient for tube station.
January 2023 by ItsMyNewChannel
Employees always unhappy to accept evri parcels and very often find excuses not to accept them. Either machine plugged out, out of paper or pda not working. Disappointing...P.s. picture attached (beem this way over a week)
January 2023 by Claire Jasmine Jules-Saffu
I came in to post an Evri parcel and staff were very friendly and accommodating.
December 2022 by Leigh Price
Third time now that I?ve bought something from there and realised it?s out of date. Disgusting
