September 2018 by Nick
Excellent shop, large store with literally everything you could want. I didn't know there was one in Romford. Staff are extremely helpful and kind. Only thing to consider is parking which can be expensive if your just dropping by.
August 2018 by Melanie Saunders
I had a horrible experience at the Surrey Quays store a couple weeks ago, a manager by the name of Debbie refused to give me a refund and continuously screamed and shouted over the microphone.
I went to Romford today and everything was as it should be. Short of one star because I had to wait a little while in the line but apart from that customer service was excellent and I brought a few extra impulse buys because of the pleasant experience.
August 2018 by L B
Good range of items and furniture. However the customer service is not all that great. Romford store staff don’t like answering the phone and very slow at the checkouts. Can be very frustrating at seasonal times.
August 2018 by Hannah Kelly
I love the range, prices are good. But the staff not so much. You can ask for help finding a product and get minimal help. I wanted to have a look at a light uo canvas which resulted in me waiting half an hour for them to put a battery in a display canvas. I have probably walked out of there 3 times in the last month because of the lack of help and have had to pay more else where because the staff was so unhelpful.
August 2018 by Demmie Martin
The most beautiful homeware for people with all different tastes.. you will not find homeware as beautiful and classy anywhere else.. they have EVERYTHING at amazing prices.. go here to be amazed!!