January 2024 by Spanda682
Me and my husband visited this store not too long ago. We were price matching with other stores, then return if the price was right. As we left the store a security guard (I'm assuming) dressed in no uniform stopped us and accused us of stealing. I had my daughter in the buggy. I showed him my bags however he wanted to remove my baby to search the buggy, where my husband refused. My daughter was asleep. The security guard then began to shout. I tried to calm the situation as my child was asleep but he wasn't listening. We decided to walk off. We then returned to the store an hour later and every aisle we went down he was there, every item we picked up he asked if we were going to pay for it. I went back a few months later with my mum. As we left the store he asked AGAIN to check my buggy, my mum asked why. He then asked if this lady was with me, I said yes. He then said no worries and left us to it. I have walked past this store many times not bothering to go in because of the hassle provoked by nothing and have seen similar altercations with the same person outside the store. This "security guard" is becoming very well known by regular shoppers and if I'm honest is putting people off from shopping here. The store itself is lovely and the staff couldn't be more helpful. If you do choose to go in, I don't even have to tell you to watch out for this security guard because he will already be watching you (not in a good way)
January 2024 by Sanita Muceniece
Love a good deal at range allways affordable. Friendly staff.
January 2024 by Lisa H
I was taken aback by all the amazing food! So much to choose from. I sampled most and they were very tasty! For the price it was excellent value. Despite the restaurant being busy it did not impact on the service. The foods on offer were Chinese, Carvery, Indian pizza, basically most things to cater for what you wanted to eat. There was always fresh food being brought out. Will be going again
January 2024 by Winifred W
food quality - poor I believe it's either under new management or new ownership most of the trays were empty and not refilled for the whole time we were there, the prawn tray was empty - not refilled no one goes there and eats food worth the price they're asking for. so I don't see why the trays can't be refilled when empty the food is not as tasty as it was - it's now just sugary sweet we're never going back
December 2023 by Everything Mymix
Nice colours kids stuff furniture wilko accessories and other stuff games as well
December 2023 by Charlotte
I visited the Romford Range branch which has the poorest trained staff. The lady with the awful teeth and black hair middle age is the rudest staff. I came across her shouting and being racially abusing a customer. I visit this store regularly and I must stay that most staff are untrained and really need to undergo full training in customer service!
December 2023 by Kelly Peacock
Shop looks terribly maintained. There are boxes of stuff everywhere and it needs a good refurbishment! There's never enough tills open and you queue for a while. I went one late night to get some items and the staff were so desperate to get home they start shouting down the tannoy half hour before close that you need to go to the till and go home!Other than that the items they sell are good value for money!
December 2023 by Tejas Kumar
Terrible delivery service, even when payed £10 for delivery. Not got the items after 5 days after promised date and not any where near to arrive for this week, as per their customer support. No reason is given for late delivery which has to be delivered yet. This was our first order and may be last.Extremely unhappy customer.
December 2023 by Adrian Stefan Iancu
Good store for loads of household items and now during winter holidays, good amount of Christmas decorations.
December 2023 by Nessie C
Very nice and organised place. Been coming here for years.I would recommend everyone to have a look inside... there is something for everyone's taste.
December 2023 by Steve Seaman
I was looking for luggage and foolishly followed the signage to the first floor. After a fruitless search amongst festive stock and gardening gear I returned to the ground floor and enquired of three uninterested staff where suitcases might be found, only to be told all the stock had been returned to the warehouse until next year. I doubt that I will bother returning.
December 2023 by Sharon Booth
Christmas shop disorganised and shambles. No prices. Different price rings up at till which has been going on for years.. Pretty much the same in every department. Do management care?
November 2023 by Sky River
Love this place, really good range. Has Iceland inside with many choices of food. I like art supplies, wrapping paper, candles, pet supplies including cat grass, and paint. Very reasonable price xxx
October 2023 by Maruvoorumaiyarasi Sathappan
Very good home decorative collections in nominal price
October 2023 by Mohammad Alom
Nice size store with plenty of variety.They have all the usual stuff from homeward, cleaning, DIY tools, garden tools and furniture.They have escalators and lifts so accessible for wheelchair users and parents with prams.It can be difficult to get help from staff as it is a big store and not many on shift. When you do find them, they can seem dis-engaged and not interested.However staff on tills have always been friendly.The store has trolleys available for larger items. They also have an Iceland inside the store but I've never really used it.
