November 2023 by Spark
They had a phone which I wanted but made countless excuses that they don't have, even though they said that they have it.Probably they wanted to reserve it for their mates, acquaintances or family - or sell it on eBay.
November 2023 by facts TRUMP feelings
Network coverage is terrible, once my contract ends, I?ll never use em again
November 2023 by The Bobster
Very helpful and friendly staff.
June 2023 by Adrian Lolica
Always very busy!! You have to wait hours to solve something. Hire more people to serve the customers!
May 2023 by Yun He
Good deal
February 2023 by Fred w Wright
Been into Vodaphone Romford today - did wait 30 mins but staff constantly apologised for delay. I went in about my late father in laws Vodaphone contract. Although Tam could not assist with the phone issue I had he could not have been more helpful and polite.
February 2023 by 023Rob023
Went in to upgrade my phone, had the best customer service and deal from a friend guy called Nurul. He is very friendly patient and knows what he is doing!
February 2023 by Darren Norris
Staff were knowledgeable and resolved my issue very quickly for me
February 2023 by Lumnije Popova
Very rude costumer service over the phone big red flag
December 2022 by TOM DALY
it's ok i personally think you get better deals at tesco mobile
June 2022 by andrew cook
Tamer gave great customer service he's is a great employee and a asset to the company
April 2022 by Andreea Lazarescu
Great experience yesterday in Romford Branch, the team very quick and helpful polite and professional .A very well done with regards a happy customer!
February 2022 by Martin McGoldrick
Vodafone customer service is shocking, just not fit for purpose... Will be going elsewhere for my new phone and contract, I will not be wasting any more of my time with this company..
October 2021 by Andrew
Never ever enough staff on. Everything else you know what it is. Not everything can be done by a call centre. Probably last time will use Vodafone. A shame after decades of being a customer
August 2021 by Justina Pelakauskaite
I came there to upgrade my contract, because it left one month till its end. I said to staff member (the name is known) that clearly and outloud. Instead of that I left shop with 3 new contracts (about what I don't mind), but he didn't managed to cancel old one for me, and I offered to do it myself, because I couldn't stayed more longer in the shop, because I was with baby and we spent there more then hour.. Anyway I triple checked or I won't need to pay for old contract anymore and he assured, that no, because I got upgraded. So, I contacted them today to cancel my old contract, and yes I have to pay anyway because 3 new contracts is not an upgrade.Liars, just trying to take more money from people and the live chat and their bot is completely useless.
