November 2023 by marieann seeley
As a local I have gone there for over 13 years and never had an issue. Staff seem very friendly and always up for a chat. Queues can sometimes be long, but this is no different to other post offices. Fine and love using them and will continue to.
November 2023 by JohnRockerLdn
The worst PO around, avoid. bunch of robbers, will charge you the most for any service without giving you other options.
October 2023 by Will P
The attitude of the people running this Post Office stinks (!!). The woman was talking to the young girl next to me like a piece of dirt. The man serving me refused to take my letter after I had queued and paid for stamps. He told me I should take it to a post box (!!). Major improvement needed.
October 2023 by youssef rashid
Same comment as the other people. I only been to that post office twice and both times the staff are rude especially an old Indian lady - today for example there was 2 ladies in front of me and both ladies had an issue with the staff. First she did not give receipt to the First Lady and when she asked she was rude and Second Lady had a return envelop but she refused to serve and was rude. Then when it was me. She refused my envelop as it is too much responsibility for her to sentNot sure what evaluation Royal Mail do when they licences those inexperienced peopleNot wonder this country going downhill. 10 years time will turn into Mumbai
October 2023 by Pauline Pauline
One of the staff ladies in this post office is super rude. (If this lady can see the review , i would kindly tell you all the neighbours and the community has already knew you because your working attitude and how you treat the customers.)I ran into the post office at 17:28 because the post office will close at 17:30. One of the female staff was doing nothing but didn?t want to service until 17:29. She said please come tomorrow before 17:20. The system already closed? customer service in this post office is awful!!!!
September 2023 by Ruby Beau
Rude staff, especially the woman behind the counter. Had a parcel delivered to the post office and she had the audacity to tell me that the tracking info/notification provided by the delivery company was lying and that my parcel wasn?t delivered (despite me being provided with a photo of the delivery taking place, with the counter and her clearly visible in the background). When I tried to explain this and show her the photo she was having none of it. After arguing with her that I was pretty sure the photo wasn?t staged and asking her to check again for the 20th time she ?found? the parcel stuffed down the back behind the counter. When I got home and checked the parcel the contents had been damaged. Absolute joke of a post office - would go somewhere else if you can
August 2023 by Chris
I usually need a good hour of so to mentally prepare myself in advance of any required visit to this Post Office. Fulfilling even the smallest of tasks requires Herculean levels of mental stamina. If you manage to get there for a time that they haven?t just decided to shut without warning or explanation, then you should expect a queue of 30 minutes minimum (but I have queued for more like 45 minutes on multiple occasions). If it?s warmer than 20 degrees outside, then it?s an oven inside. Luckily, the time spent in the queue is never dull, as you can guarantee there will be a fight, a preacher shouting about God, or an argument with the staff ongoing at any point in time. There is only ever one staff member serving. On a couple of occasions, I?ve been charged for a different (always inferior) service to the one I requested, and the staff then get defensive and argumentative when queried. Truly a consistently miserable experience, without fail.
July 2023 by A B
Really long lines and often one staff member will just be working and others not when the line ups are huge. Waste of time.
July 2023 by Manel Blk
I went to drop a parcel today and said I wanted it to be tracked. At no point did I mention I wanted it to be a special delivery. The man behind the counter charged me the obscene amount of £7.65 for something I never asked for. When I asked to send it using the tracked 48 service (which is what I wanted all along, quite obviously they just clearly intended to overcharge me for a service I did NOT ask for), the woman and the man behind the counter were gaslighting me saying it was too late and that was what I asked for. As if that was the only tracked delivery service lol. Avoid this place at all costs, I know I sure as hell won?t use it again.
July 2023 by Manel Bouzerita
I went to drop a parcel today and said I wanted it to be tracked. At no point did I mention I wanted it to be a special delivery. The man behind the counter charged me the obscene amount of £7.65 for something I never asked for. When I asked to send it using the tracked 48 service (which is what I wanted all along, quite obviously they just clearly intended to overcharge me for a service I did NOT ask for), the woman and the man behind the counter were gaslighting me saying it was too late and that was what I asked for. As if that was the only tracked delivery service lol. Avoid this place at all costs, I know I sure as hell won?t use it again.
July 2023 by Mario Romano
Very poor service, they often open late or close early without notice, refuse services that other post offices offer due to dubious made up regulations and are very messy when collecting parcels
June 2023 by Ingrid Jasmin Garcia
I?m done with this place, they lost my parcel twice and they didn?t want to admit it, they made me waste my money and the most important thing is my time, the lady is very rude and sobersGood luck in life.
May 2023 by BB Giwa
Ive tried to give the staff here the benefit of the doubt over the years but I?m done. They have cheated me a few times and by cheated I mean over charged for my regular parcels I?ve sent via my favourite post office for cheaper. I only use them if I?m posting last minute and urgently as my favourite one is a bit further. They are rude and not very customer friendly. If you go there make sure it?s to drop off prepaid parcels etc, don?t waste your money on anything else.
May 2023 by S O
Awful awful -as others have said! I went to collect my parcel today, which said it was delivered yesterday but it?s nowhere to be found? Woman was very rude and had no solution ? so where is my parcel???Update: I spoke to Royal Mail tracking as the woman never got back to me. My parcel arrived here, then 20 mins later was processed to be returned to sender? So has been scanned and potentially returned to Leeds MC. Who knows whether this is just poor service or something worse ? I?ll never use this post office again
April 2023 by S Odom
Awful awful -as others have said! I went to collect my parcel today, which said it was delivered yesterday but it?s nowhere to be found? Woman was very rude and had no solution ? so where is my parcel???Update: I spoke to Royal Mail tracking as the woman never got back to me. My parcel arrived here, then 20 mins later was processed to be returned to sender? So has been scanned and potentially returned to Leeds MC. Who knows whether this is just poor service or something worse ? I?ll never use this post office again
