January 2024 by kevin Duffin
Always helpful staff and range
October 2023 by John Sheekey
Walk in see a pair of £80 Nike trainers I liked so approached a staff member not with a customer and another staff member also not with a customer tells me to wait for the staff member who is with someone to get my size.
October 2023 by music I like
No please or thank you, no smile, no eye contact, no help in store, no staff, no good.
July 2023 by donna anderson
Very polite staff. He was very helpful to us, I take an unusual size and he happily looked it up and found a pair of skechers to suit me. The bag they sold us was durable too
May 2023 by Hamimul Raihan
Awful experience! Can never seem to find any staff working on the shop floor, had to climb the ladder to get a coat off the top rack as there was no staff to assist me. At this rate, they may as well pay me to work here?Makes me think how this store is still running, seems like this place will close down in the near future as you will never find anything in your size.
April 2023 by Max Taylor
No refund offered for faulty item. Made to take store credit. Avoid
April 2023 by Maxidion
No refunds. They offer store credit only for faulty items and tell you it?s ?your opinion? that it?s faulty.
April 2023 by Nia Velkova
Awful customer service. I asked for a bag and they looked at each other as I killed a rabbit and tried to hide it in this bag. Made me feel uncomfortable to be in this store and probably I won?t ever go there again.The store is messy, couldn?t find what I need. I think sports direct need to re-evaluate their staff.
April 2023 by Mussa Omer
Excellent service. Staff are stars. Very friendly, knowledgeable and patient. Their help and advice were very much appreciated. Thanks a lot.
April 2023 by Virgil Stoian
Went to test a couple of pairs of trainers. They seemed stocked ok, however they seem to be understaffed and only one of those portable scanners available for staff when there are 2 members working on the floor.
February 2023 by T B
Just awful customer service. The manager seems to be a bit of a sloth moving in slow motion.
December 2022 by Ripon Miah
Very bad customer service.
November 2022 by David Horton
Terrible customer service. I took one of my sons in there. After begging for someone to help me I was told that if I didn?t know my sons shoe size i should go down to Clark?s to get him measured and then come back. I asked why, the young lady stated that it saved them having to go up and down getting different sizes. I left and drove to bromley just to get some decent service, not from sports direct. Never again after that. They will hopefully go bust soon
October 2022 by NADLY
Worst customer service ever staff and manager. Can't be bothered to serve as if I annoyed him when asked for a service.Staff not helpful and rude, items price at the till is different from the display and what staff advice.Very very bad experience.
July 2022 by Alexis
Really good, fast and not busy