February 2024 by B G
Surdock Chemist provides excellent service and a wide range of products. The staff is friendly and knowledgeable. My favourite one to find everything what i need for my health Highly recommended!
February 2024 by CX BLANCO
The staff are not welcoming and clearly unhappy and don't want to be there. Middle aged White Lady at the counter with white hair and glasses is really negative and has zero customer service. Some disabilities are not visible and when a custmer verbalises their limitation, this should be acknowledge. This lady was dismissing this and was very unwelcoming. I am suprised she is still working there as many ethnic locals dislike her approach and find her unwelcoming, unhelpful. Seems like she's only friendly with the locals that are her friend and know her. Please consider the staff that work in your store, over the years many people have opted to go to tesco pharmacy because of this lady and the sheer rudeness of staff in the chemist.
February 2024 by Diane Devenney
I known this pharmacy since I was little now am 50 and knew the sisters who run the pharmacy since I was 1 year old. My mum brought me into the pharmacy and use buy a whistle lollipop and use to have a laugh with the 2 sisters. Good memories but it's sad 2 hear that one of the sisters as sadly past away 12 years ago. ??
October 2023 by leila parker
My experience of this places prescription delivery service for the elderly (whom are unable to leave their home) is not good!Medication is always delivered a day or two late even though the patient depends on daily meds, they are unhelpful and don't seem to care.
July 2023 by Agatha Yolande
Staff are super friendly and always quick to help and resolve issues. Very professional and welcoming. Love my local pharmacy
July 2023 by Nat McGarry
Belittling pharmacist who reduced my sister to tears and refused to help her. Can I suggest those working in caregiving jobs are able to care? Otherwise seek another career where you can make people cry
April 2023 by angela thomas
I have used this medium sized pharmacy for a number of years. I have always found it completely reliable, always eager to help with any problem until it is solved, always polite, clean, well stocked and the staff very well informed on the stock and where available, good with further relevant advice if needed. It is not at all near me but well worth travelling to as I have tried many other pharmacies in the past and found them varied, often not very helpful and not particularly friendly or always in a rush. This is from the large well known ones to the much smaller ones. However I have found none consistently reliably good and helpful: just another pharmacy. The person in charge Zahir keeps a firm eye on how it is run and will go to almost any lengths to help you. Angela Thomas
March 2023 by Camilla Thornton
The staff are so helpful and helpful.I do not think there is anything wrong with the layout of the chemist. It is familiar and comfortable. ??
February 2023 by Éva Földesi
I certainly prefer this pharmacy over the shopping center ones .The staff is really helpful and polite and there is a better availability of medicines compared to the nearby ones.It would do with a refurbishment but this doesn not impact the great quality of the service and the kindness of the staff which is 5 star.
February 2023 by Justyna Jaroszuk
This pharmacy has everything you need. Starting from the staff who are very helpful and kind, to the medicines and their great selection.
January 2023 by Robert Smith
So we were desperate for the Penecillin B; we had tried two different chemists but they were out of stock. I arrived at 18:29 on the dot, they let me in and got my prescription even though it went 15 mins after they had closed.Amazing service, excellent staff, thank you Surdock Chemist!
January 2023 by Patricia Montes
This is my local chemist for the last 9 years, ai definitely use it because is the one closer to me, but otherwise its sooo not the best place. I do not understand why are items not priced??? I don't buy nothing there rather than my meds because you don't know what the price is,and asking for 1 thing Is fine but if you want to buy different Items I wouldn't bother.I have always liked the staff there,but Margot I think is her name,she is another story, she talks to customers like if we own her something ,then she mumbled in between her teeth,very rude and in front of others so some customers saw her and complained. We had a bit of an argument after she told me off and rude for asking something,I said buy and thanks to everyone when I left and she made a noise with her teeth and tongue as they do,,,so very rude I find it a joke that this woman has a job because she definitely shouldn't be working face to face with customers. She is always loud and talks to people not in a nice way.
December 2022 by Richard Gray
Giving 5 stars to the staff as they have always been great! But docking it a star because the whole shop is dated, and needs renovating. Maybe take some inspiration from Boots and Superdrug so it looks more appealing to come in!
October 2022 by Jonno Raab
This is a large and busy chemist with an extensive range of perfume and aftershave. It has a self service needle exchange by the door so no need for judgemental looks from customers and staff Although most of them are friendly and helpful . (there's always going to be one with a face that could stop a clock) could be a queue but it's open later than others and gets very busy after 6pm
October 2022 by Jon Raab (Jonno)
This is a large and busy chemist with an extensive range of perfume and aftershave. It has a self service needle exchange by the door so no need for judgemental looks from customers and staff Although most of them are friendly and helpful . (there's always going to be one with a face that could stop a clock) could be a queue but it's open later than others and gets very busy after 6pm
