November 2023 by Justin Grace
Has been good in the past but now not fulfilling my prescriptions, can?t get through on the phone. Am switching my NHS nominated pharmacy away from them
October 2023 by S H
Disorganised and impossible to reach.I should have known something was gonna go wrong for me, because whenever I filled my prescription, there was at least one other customer around whose basic request was being messed up.Tried to fill my prescription yesterday, but they were out of stock. Not a problem, asked for the paper form to fill it elsewhere. Tesco handed over the form, but forgot to release the prescription.Since they never pick up the phone, I?m stuck without medication until I can make it back to them.
September 2023 by Iina Huovinen
For once they had no queue. I was at the pharmacy a minute before closing to get medication for acute need, and they refused to serve as they close at 8pm. ? every time when visiting this pharmacy there is always queue, long waiting times or SOME reason why not to serve customers. Every. Single. Time. The only reason to use them is all the other pharmacies actually close at 6pm (albeit they are willing to keep open a bit longer if needed as they understand the vitality of their jobs).
August 2023 by Matt David
Staff work tirelessly here. I feel that they deserve more staff because each and everytime, they are always hard at work, never ever seen them having a break. I'm grateful for them.
July 2023 by Debora Carvalho
Not sure why the low rating, the staff are helpful and polite. The prescriptions are also super quick.
June 2023 by Kelly Whiting
The pharmacist told me to take time off work in order to contact my GP for a repeat prescription that was already sent to their pharmacy. They refused to give me a couple of days supply until I was able to reach my GP for a medication that causes issues when doses are missed. Given the crisis in general practise, pretty shocking advise from a pharmacist. She told me it was not her problem and I should manage my time better...
June 2023 by Zuzanna Kurska
Agreed with all the previous comments, they're absolutely useless, don't pick up the phone, never inform me when my prescription is ready, do not speak to my GP, I've been there numerous times requesting my repeat prescription and I'm always told to come back another day because it's not ready, and when I am there everything takes 30 min, even when the pharmacy is empty and I'm the only customer/patient! It's madness!
June 2023 by Elena Rodríguez Fernández
An absolute joke! I have been after a prescription for 2 weeks with no luck!
April 2023 by Will Howell
Why does it take so long to prepare a prescription that is just a standard box of medication when you've had the prescription for over a week? "10 minutes", for what? It should have already been prepared and ready for collection. Painfully inefficient service.
March 2023 by Nygel Packett
I'm quite immobile at the moment otherwise I would have gone in. I tried calling them to order a repeat prescription this morning. The phone just rang and rang. I tried several times with same result. I called back 5 minutes later and it was engaged. After 20 minutes of this I just felt like smashing something up! They're really pleasant and helpful if you go in person, but Christ! What's wrong with their phone system?
March 2023 by Edita Rutkauskaite
Not unswerving when calling. Not sending emails to GP for prescription. Not professional working.
February 2023 by Miguel Monkfish
So lovely- Always seem to be friendly. Let them know your pescription do your shop then collect it at the end.I moved over from the boots because they were really slow.
January 2023 by Nné
An utter catastrophe. An insult to other pharmacies. Please AVOID! They refuse to answer their phones and have caused patients with sick children to come in from as far as Essex to hope they can collect antibiotics for their children. Today, there were at least 4 staff on ground and they insisted they were too busy to answer calls. When I got there, they were all in casual conversation and laughing; busy? They saw the look of horror on my face when they claimed they were too busy and one staff member quickly said ?it doesn?t look like it, but we are very busy?. They?re so incompetent, they do not realise that this does not speak well of them. 4 staff and not ONE could answer the phone. They were not wise enough to work on a rota on answering the calls DESPITE knowing that parents were worried about the uptick in scarlet fever in children. What an absolute shambles! Now I have to find another place where I can get the rest of my daughter?s antibiotics as they were not professional enough to communicate this with me. I shall NEVER be coming to this pharmacy again. AVOID AT ALL COSTS - RUN!
December 2022 by Kelly Peck
Been waiting over 2 weeks for medication, keep getting told I will receive a text once its in and hear nothing, really disappointing service.
October 2022 by Barry Withers
It's just a pharmacy
