March 2024 by Lesley Sherman
Just bought a new Hypnos mattress from the Ruislip shop. Brilliant service from Raj, so lovely and helpful. Looking forward to the delivery. Lesley in Northwood.
March 2024 by Keith Snowman
Easy no pressure saleFriendly staffNo problems
March 2024 by Tiro James
Very polite staff and new what i was looking for. And very helpful ??
March 2024 by William Fairchild
Friendly knowledgeable staff. Went through all the options at my pace.
March 2024 by Ratna Debnath
Excellent service
February 2024 by Lilly K
Small shop, nice and clean inside. Just sadly outside next to the shop lots of litter. When it is windy it goes everywhere.This business has no respect to residents and shoppers!!I would never do shopping with them.
February 2024 by Teresa
I was told they would not take the mattress up unless we signed a waver because it would need a little shove. He had to make a call and said ?they want us to RAM it up there? which is UNTRUE. And WE DID NOT RECEIVE OUR MATTRESS PROTECTOR.
February 2024 by sunil agrawal
The delivery was seamless and the experience was good.
February 2024 by Harry Petrides
Excellent service in store but need to make sure that the delivery team assemble the products once delivered.
January 2024 by Avi Dhanji
First time window shopping for brand new beds. Azad was incredibly helpful and his knowledge of products really helped us decide. The store was clean and in store heating was provided for customers during the storm.
January 2024 by Alkesh Desai
For some reason the mattress we ordered a few years ago began sagging and I made a request to the branch and they asked me to email my issue to head office. They responded quickly and sent a technician to check the bed who confirmed that the bed had faults in manufacture. They immediately responded with a credit for me to go and choose a new mattress. As the one I had before was out of production, I was able to choose anther brand. As it was a Hypno mattress I had to pay the difference. They delivered it on the day as promised and in the time slot agreed. They even called us when they would arrive. The new mattress is excellent. Would definitely recommend Bensons for peace of mind bed purchase.
December 2023 by Sofiia Kravets
Great service
November 2023 by LMC CML
Positive experience. Good sales staff. Good customer services team up North. Good delivery experience. I had to return a mattress as it didn?t suit me because it was too firm. There was no problem with this at all and the firm honoured their Comfort Guarantee returns policy without any question or recrimination.
October 2023 by Adrian C
The service we received was great. Ali was informative and did not pressure us as would others.Would recommend you ask for him if you ever pop into the Ruislip branch.
October 2023 by Penny
Hoping delivery and sleeping in our new bed will be as every bit as good as the excellent customer service in store! Thank you Raj, for answering our questions, giving us time to figure out what we wanted, and making the whole ordering process very straightforward.