March 2024 by Yashwanth Nekkanti
I love cex's selection of games but I wish.They had a better returns on selling games to them and on repairs.
February 2024 by Mike Elvin
The best cex I?ve been to, having a lot to trade in the staff were brilliant, knowledgeable and just all round very helpful..Stephanie in particular helped me out the most on multiple visits being a manager in a retail store myself, it was refreshing to see such good customer service.. in addition a guy call Zak to add extra service when help or advice was needed. Also nice to see staff so energetic and cheerful like Finn who was on shift a couple times that I had arrived and promptly set up my instore card with ease and again just all round helpful. If I could give an extra star on top I would , and that would be for Stephanie?s service alone. Defo promotional worthy if not already a manager ??
February 2024 by Loops N
After much frustration after I was told many things about my phone that wasn?t right I finally managed to get some help from a lovely person called sagar who helped resolve the problem to the situation as far as shop I still think they could have managed it better and had better manners however i am happy cex that we sorted it out eventually just a shame with the emailing service
December 2023 by ayaz ansari
Gotta love cex.Staff were helpful and knowledgeable, as well as talkative.Helped me out greatly with my remote that was from a different region, they could've just rejected it but took the time to verify and confirm it was all good.Asked all the questions I would've asked without me having to.And the store was rather clean and didn't stink, which some branches that I've been to are the complete opposite.
November 2023 by Melons Taster
Guys in the store are really good at there job and friendly never hadany issues with returns ect through i items i buy off cex website that i am not satisfied with shop is always clean and well stocked thanks for your help guys.Scottish guy.
November 2023 by Tigran Aivazian
Very friendly staff. The best Customer Services, second only to Amazon, probably.
October 2023 by Jake Carpenter
Ria (the kind blue haired lady) was wicked at her job ???
October 2023 by Marin Buraca
Nice place with nice customer support and service
August 2023 by Bridge Burner
Absolutely fantastic bunch of lads that helped me out with a Sim card
August 2023 by Rose Quinn
Awful experience will never go back.
July 2023 by Nikkita S
bought a s21ultra silicon case ,really poor scuffed paid top price,no customer service here,theu just wanted to a return,rather then replace etc,Never again,the item was not from the shop but online i must stress that.
July 2023 by Dalwinder Dosanjh
Good customer service
May 2023 by Jivan Chana
Really good customer service and quality of the shop. I recommend this shop
April 2023 by Tasneef Ali
Always great game recommendations and amazing customer service from Harry & Shane. My favourite Cex branch by far!
February 2023 by Nilak-Design Nilaxshan
This was my go-to store but today at 4:40 I went to sell my Apple Home pod (not Home pod mini). As it looks like they need a good technician, who needs to know what they're doing. The sales rep took the home pod for a test and the technician straight away said you need a QR Code. I told her this doesn't come with it. she took it in said come back in half an hour, When I return back they said its not resetting and you need QR Code. At least if you take few mins to search in youtube you will find how to. anyways I went to other branch near it. They took it in they seems to know what they were doing. I got paid... Poor service. More like you need good technician.