December 2023 by PHG !
A really good store, goos staff service and necessities with quality products are there.The wine selection is very limited wine very few promotions so in that area less good. Overall it is a fine store.
December 2023 by Anuruddha Karunaratne
Products are bit pricey but of very good quality. Well maintained.Also an Amazon pickup place.Update Nov 2023- car park is free of charge for parking less than 90 minutes
November 2023 by Kim Collins
Went to pick up an order. Quite confusing the queue. Staff proper stressed out. No welcoming or smile . So niot a great experience. If I order again I will choose a different pickup point.
September 2023 by Alastair STEPHEN (Alastair)
Great selection , good fruit and veg. Self checkouts can be tricky . I was charged 102 pounds for two fresh fish ! This was an issue on the fish counter , and I was refunded .
August 2023 by S Lee
This is my local and I mostly come here for my shopping needs. The only thing I would suggest is you should get at least half an hour free parking and it will be good to see maybe a couple more people on the tills.
August 2023 by Mandeep
Heard Waitrose was posh n all so payed this one a visit. Toilets were not great. Mens urinals poor design makes you splash everywhere. Shop looked old and tatty. So much for posh shopping.
July 2023 by HK
This store has really gone downhill ? it used to be a much more lively place but now almost everyone that works there looks like they don?t want to be there . With the exception of the lovely Indian ladies that work at the til, everyone either looks incredibly miserable or is standing around gossiping about the customers that come in to shop which I find extremely rude and makes me uncomfortable shopping there as a customer . What is more when I tried to return a box of raspberries that had mold in them I was told by a blond lady who didn?t seem to know what to do that they?d already be moldy by this point even though they had been purchased yesterday! Just ridiculous, this is a posh store why are you guys not checking to see that your fruit has mold in it?? And why even sell moldy fruit to begin with?! The only reason I choose to still shop there is because we unfortunately don?t have a car running at the moment and it is the only store convenient to us within walking distance ?otherwise I?d happily switch over to Marks and Spencer?s .
July 2023 by Hannah
This store has really gone downhill ? it used to be a much more lively place but now almost everyone that works there looks like they don?t want to be there . With the exception of the lovely Indian ladies that work at the til, everyone either looks incredibly miserable or is standing around gossiping about the customers that come in to shop which I find extremely rude and makes me uncomfortable shopping there as a customer . What is more when I tried to return a box of raspberries that had mold in them I was told by a blond lady who didn?t seem to know what to do that they?d already be moldy by this point even though they had been purchased yesterday! Just ridiculous, this is a posh store why are you guys not checking to see that your fruit has mold in it?? And why even sell moldy fruit to begin with?! The only reason I choose to still shop there is because we unfortunately don?t have a car running at the moment and it is the only store convenient to us within walking distance ?otherwise I?d happily switch over to Marks and Spencer?s .
June 2023 by Hanoosh
This store has really gone downhill ? it used to be a much more lively place but now almost everyone that works there looks like they don?t want to be there . With the exception of the lovely Indian ladies that work at the til, everyone either looks incredibly miserable or is standing around gossiping about the customers that come in to shop which I find extremely rude and makes me uncomfortable shopping there as a customer . What is more when I tried to return a box of raspberries that had mold in them I was told by a blond lady who didn?t seem to know what to do that they?d already be moldy by this point even though they had been purchased yesterday! Just ridiculous, this is a posh store why are you guys not checking to see that your fruit has mold in it?? And why even sell moldy fruit to begin with?! The only reason I choose to still shop there is because we unfortunately don?t have a car running at the moment and it is the only store convenient to us within walking distance ?otherwise I?d happily switch over to Marks and Spencer?s .
June 2023 by Helen
It's great to pick up parcels from amazon. It once worked smoothly. Another time, it didn't: I was neither asked for the security codes, nor were the pick-ups updated in the system, so I keep getting reminders. Instead, the lady in charge gave me a piece of her mind, telling me, not to ring the bell twice and that I should have told her right away that it is about an amazon parcel because they're handling so many (she didn't ask - I didn't know). Any attempts to reconcile were dismissed. It is not the best combination to tell others where they're allegedly wrong when you're not really on top of the game yourself. Amazon will now wait until it will be solved from their end as they can't update the order status from their side. Good luck sorting it out.
May 2023 by Kevin Gallacher
Nice store very helpful staffIf the parking wasn't controlled you wouldn't get a space as people using the tube would park there all day
April 2023 by Debbie King
Ruislip waitrose always seems dark inside food more expensive than west ealing waitrose hardly any staff self service is card only which it shouldn't be it should take cash 1 til open at 9am which is wrong should be more staff
April 2023 by Cristina Villar
I pop into this store 2 or 3 times a week, and it is always clean and organised. However, the best thing about this store is it's staff. They are always helpful and greet you with a smile. Harrison is a particularly happy and efficient chap who greets all customers warmly. Let's face it, few of us like the weekly shop, but this store makes it an easier chore!
April 2023 by fiona willstead
Quality products friendly helpful staff this store is a little tricky to navigate and on this visit they were very limited in Thier veg
April 2023 by Harry
Good shop. Staff are great, friendly and helpful.
