August 2023 by Marcos Ortega Dávila
Quite a big DIY shop with large variety of materials and tools.Important, this store does not have wood cutting service as stated in the description of services. I wasted my time getting here to get a board cut. Closest wood cutting service I am aware of is Chingford.
August 2023 by Brendan Olley
The manager Ah**d ? Congratulations for being the worst customer service I have ever had and likely ever will receive. I never write bad reviews, but I literally cannot allow this to be unheard.I spent thousands on lighting and electricals over the past year in this store. I tried to return a box of light because they had missing parts inside, I was told there was ?no possible way these items could have been missing? yet to also be told ( by the same guy ) ?items get stolen out our boxes on the shelves? ?- clearly I?ve taken a box home that an item has been removed from and not realised until I got home, brought it back and was denied a refund.If it wasn?t so hilarious I?d be fuming. The manager on to tell me ?at wickes they wouldn?t take it back? ??? why on earth he was talking about wickes when I?m stood in his B&Q store I have no idea. I hope the manger Ah**d sleeps well tonight in the knowledge that he?s conned a customer out of money. I?m sure his bosses will be really happy with him clawing back some of those wastage items on his GP% spreadsheet. Congratulations. I will now will never ever buy again in B&Q. I own 5 business and 3 properties that often need maintenance, this custom willNow no longer go to B&Q, everAnd I will instruct my staff to also do the same. You did a great job today buddy, congrats. ?
August 2023 by Nicola Power
I love this store. There are plants, kitchens, bathrooms, blinds, curtains, radiators, tiles, light bulbs, so many items and very reasonable prices.
July 2023 by A. K.
Visited the Kitchen section, very helpful member of staff (Mel) . Explained everything well.
July 2023 by jacqueline ekim
Massive variation depending on staff who you meet ??Some brilliant like valspar paint desk woman, mixes paint, very knowledgeable, been there long time, helpful friendly and polite. Others so rude and lazy, can?t manage to be polite or speak let alone say thank you to people. Got one of these today re plants! Think I?ll get plants at Homebase after that!
July 2023 by Mike
Helped me to obtain last box of deleated bamboo flooring. Manager, Omar, and some other workers Helped because I am disabled and helped to load into my car.
July 2023 by Ernesto Kpatchavi
Understaffed, but staffs very helpful. You can find 60-70% of the things you are looking for.
June 2023 by Jose Luis Montiel
Very good for quickly solution , but need more items .,
June 2023 by Nerijus Staskevicius
The store was improved, unfortunately still struggling with staff
June 2023 by ilyas yasin Uslu
The product variety can be increased a little more, but I am still happy that a place that produces solutions is in my close vicinity. personnel are also good.
June 2023 by Caiz Salvania
Me and my friend went in but stopped by a guard asking what are we doing inside and we said to look around but we were kicked out immediately. What a shameful service and it's very disappointing since we came from almost 2 hours trip ?
June 2023 by Christian Malatag
Rude staff.. been accused of opening items that i found on the shelf. Of course, someone opened it up before i came across the items. But the staff said that I had opened it. I always shop at B&Q, and now I go to Wickes.
June 2023 by Laurence Brent
Basic DIY essentials and the type of materials you might want in the event of an economic and societal breakdown to build a bunker.Lacks choice in tiles.
June 2023 by Winnie Lembi-Diatezo
Bad review,they don't allow kids to go inside and thinks we are going to steal stuff and they don't let us go inside unless your with parents.
May 2023 by Elephant Walking
Interesting experience here today. Only one till working on a Sunday morning. No receipts could be issued, no cash taken.One very long queue. When queried, the manager had a melt down and eventually informed me that it was the machines and that he couldn't control the machines! He was unable to control himself sufficiently to speak appropriately to customers either.It was a mess.I took my business to Wilko. Their machines worked and I found what I wanted in there instead.
