October 2023 by Meggie Connor
Extremely impressed by how helpful AJ has been at the Westfields White City store. He has gone above and beyond and has been great at updating me along the way. He made personally sure a resolution was found, even responding to me while he was on leave. Thank you again AJ.
August 2023 by moot hxor
Visited today with the intent of purchasing a coat but was surprised to be turned away by a rude doorman despite the store appearing relatively empty. It was a bit disheartening especially since other luxury stores in the mall were much more welcoming. Won?t be shopping there again.
July 2023 by Farah Diva Angsa
On 22 June 2023, my husband and I purchased 2 bags and we had such a pleasant experience at Burberry Westfield Branch. Aj who assisted us was very accommodating and knows the product and the current trends. He shared what would match our bags and many more. We will definitely be back!
July 2023 by Salmaan Choudhury
Thank you so much for ur help AJ it was a 10/10 service and I will definitely come back one day to purchase something from your shop becuase of this ??
May 2023 by The honest Reviewer
Attentive staff, Champagne, chocolates and a space that makes your feel very comfortable. 5*
April 2023 by Michael Kawamoto
Terrible service from the blonde asian lady. I was just trying to buy my first designer belt and she smirked/laughed at me for not knowing how to use a pin buckle. We all learn somewhere. I ended up buying one next door at LV. What a trash experience.
April 2023 by samantha chappell
Lovely shop and the staff were very friendly and welcoming
April 2023 by Julie Ann
I must say I had a wonderful shopping experience here with Lan. Her customer service skills are second to none, and she goes the extra mile to ensure your comfort. She asked me to take a seat while she did all the running around wrapping my item, bringing the payment machine to me, then handing me my purchase. Not only that, she walked me to the door to exit the store. Undoubtedly coming back here for her professionalism and I will ask for her personally!
August 2022 by Ardi Melikian
It was the first time for me with this brand. Grace was a very enthusiastic helper assistant who gently educated me.wirh this quality brand. I enjoyed the experience and will definitely try to secure a piece from this brand, it's quality with an enduring function if lucky enough to be able to add to the wardrobe. It would.last a.very long time. I looked at trench coats.
December 2021 by Callum
Disgusting service, as soon as I walked in. The lady who greeted me would just not stop walking behind me like I was going to steel someone. You lost a good customer and a customer to Gucci instead which provides 5 stat service
December 2021 by Syed Mutahhar Ali Umair
This is a very small store with limited collection. If you wanna explore Burberry visit Regent Street store
December 2021 by Horst Rudloff
I liked?
August 2021 by Mark Wild
Don?t expect to stay dry in a Burberry coat!
January 2021 by Hector Rodriguez
Friendly staff. Picked up the classic London trench coat here last year. So far I?ve needed a couple of repairs and they?ve always been very helpful when coming back in. Coat was repaired quickly and at no charge both times.
January 2020 by Nm
Friendly & helpful staff BUT very slow service !!
