December 2023 by Angelika Fischer
Poor service. Had to go find a sales person and then waited around another 10min, just to be told size wasn?t available. The shop was relatively quiet too.
November 2023 by Javier Cuadrado Corz
Their system was down and they did next to nothing to deal with the inconvenience. Poor management
October 2023 by DJ L
This is the Clarks at Westfield mall at Sherped's Bush. Walked in looking for a pair of comfortable walking shoes. Found one on sale but needed the other shoe to the floor display. The sales person was very helpful and detailed oriented. Another associate sent up the other shoe, but my sales person found out it was the same size but different width. I ended up not buying anything this time but will def be back because of the positive experience.
October 2023 by nadia panton
Service is so terrible this is why people shop online. I?ve been sitting here for 15 mins no one has come to help, I have a broken ankle so I?ve asked staff to help they?re all too busy. Came to buy shoes but will be leaving empty handed and shopping online or elsewhere!! Shops like this don?t deserve the business
August 2023 by Safa Akbur
Not a very large selection, and prices are a bit high.Tip: Check their outlet website before buying your desired shoes. They may be on there for much cheaper, or you might find something that you like even more (like in my case).
August 2023 by nivisco
did not find my new shoes there . good customer service.
August 2023 by Oliver Reilly
Very Helpful staff Zak did a very good job and was really nice
July 2023 by Flamexxx (Flamexxx)
Lovely store, spacious and neat and tidy. Would be nice to have a more bigger product range however in this store considering it's in iconic Westfield Shepherds Bush. You will find more products online. But the service from the male store clerk was nice and friendly and helpful. Otherwise the atmosphere of the store was quiet but pleasant.
July 2023 by Abdul-Aziz Jaafar
Good selection, friendly staff and always comfort.
June 2023 by Annie Jermain
Excellent service from charming young woman on a busy Saturday afternoon. She was serving several people at once but still made time to find the right shoes and give recommendations. Well done.
June 2023 by Mihaela Mariana
Customer care lost in space ? wetting time to long ?
May 2023 by Nada Yehia
Didn't find what we were looking for but 5 stars for Faye. She was brilliant, extremely helpful, friendly, and coming up with solutions. She made our experience a brilliant one
May 2023 by Sanjay Pindoria
It was very busy and had to get a ticket for some one to help my son find school shoes.
April 2023 by Matt Winkers
Visited at the turn of the year and was provided with excellent service! Was greeted by a very polite gentlemen named mason. He was very calm, helpful and polite and was more than happy to assist me in trying on several pairs of shoes. After trying on an 8 and an 8.5 I realised I was a 9 in these shoes and when mason said sorry we are out of stock 9 he told me there was a option to have the shoes delivered for me which he then sorted out quickly and efficiently.
March 2023 by Bobby Grewal
Thank you for all your hard work Arjun .A sheer gentlemen and true asset to the Clarks family.