October 2019 by mick le transporteur
Very good atmosphere friendly staff always busy so the space to try shoes restricted but good
October 2019 by Nayara Lopes
I love this shop! The quality of everything is superior!
August 2019 by I never lose, either I win or I learn
Returned an item on 25 June and never received my money £45 back, called several time and sent an email, left me with no choice but just to report them to trading-standard on Monday .
August 2019 by Dashamir Boshnjaku
Very good store
April 2019 by Roberto Cosenza
Nice shop but they never have any of my sizes in stock. I end up buying online and returning to the store if they don't fit
January 2019 by Navid Anayati
Good place to do shopping on boxing day.
January 2019 by steven sarah clarke
horrendous attitude the staff have in this store so not recommended for a happy shopping experience, very disappointing
December 2018 by Agnieszka K
Got a bag almost a year ago on Oxford street and today went to the shop in Westfields as the material along the zip has ripped. I have been buying shoes and bags regularly in Dune for the past few years and nothing like this has ever happened, it used to be good quality. Wanted to ask about repair. Fair enough it was too late as there's 6months guarantee but assistants were rude. First asked if it was really Dune( finding it for some reason hard to believe) and the second one said that she never sold it in Dune, that she couldn't remember that bag. I felt like a liar, pretending to have their bag and trying to have it fixed for free. That seriously put me off and made me feel upset. I think it's time to change the shop and brand.
July 2018 by Kyle Eve
Quality shoes!
June 2018 by Aditya Rawal
Cool shoes
June 2018 by dorinda addo
5 star for the service l received on Sunday.
December 2017 by Milly Hamna
The most terrible Dune store i've been to. I was waiting at the till section to purchase something and no one was there to assist me. Aproximately 3 employees walked past me ignoring me when i would say 'excuse me'. Not only that but two employees went to the till and still ignored me whilst i was waiting to purchase my item. Then an employee (not sure if she was the manager but if she was she was extremely rude) said and i quote, "are you being assisted" to which i replied, "no sorry i just want to buy this item" and she comes up to me with a sarcastic tone in her voice looking down at me saying, "The reason why you are not being helped is because no one is at the till to help you okay?" and i was too dumbfounded to say anything back. The way she looked down on me was disgusting and i normally wouldnt wish bad on a person but i truly hope she doesn't work there again. An incredibly rude woman.
