November 2023 by Reg Francisco
Very nice and clean place. Situated in Westfield White City. I go here normally 30mins before they close were everything is half price.
August 2023 by Maura Fernandez Rodriguez
DELICIOUS SUSHI AT ITSU!!!! ????Delicious sushi at itsu, served by super friendly people, which makes you have a wonderful experience.I went to Itsu yesterday and had a great time. The girl who serviced me was very kind, friendly and helpful. I ordered Miso soup and salmon sushi ? ?. Delicious and fresh. The restaurant was tidy and clean, and the atmosphere was perfect.Love Itsu!! ??
August 2023 by Sara B
I usually get the salmon sushi set for a quick healthy meal after a long Westfield shopping day! Great sushi every time!
August 2023 by G Balls
Used to come here all the time. Hadnt been for a while. Now a computerised ordering system. Im not sure how that provides a 5 star customer experience. Food was the same standard however now more expensive and Im sure the pots have shrunk. I dont think I'll be going to an Itsu again. ?
July 2023 by SONATI Nutella
I got scammed. They sushi was so dry and the katsu curry stir-fry didn?t taste like katsu. And the miso soup tasted like fish.
June 2023 by Veneta Tan
Food is meh-ish. Ordered a brown rice bowl, and asked to remove the greens and ginger but the server did not even check with the kitchen and outrightly said no. I?m not even asking to change the ingredients or whatnot. I?m simply asking to not include that in. How is that ?not possible?? Unacceptable and so ridiculous!!!!!!!!!
April 2023 by Taymor Yasir
The picture they show while paying looks like a big meal but you will get 40% of it. Mini meal for 9£ and too salty. Sorry that isn?t healthy.
April 2023 by Hanouf Gotangogan
Jeff and the team are amazing at keeping the shelves filled with great tasting sushi and hot food! The restaurant is always clean and bustling with hungry shoppers, kids and adults alike!
March 2023 by Emi Glover
If you like sushi and Japanese food this is your place. Their food is always fresh, beautifully displayed and the ambiance of this place is just lovely. I was pleasantly surprised to see the self order machines as I haven?t been to Westfield since the beginning of the pandemic. The machines are easy to use and no queueing. They have a good choice of vegan/vegetarian dishes and sushi including soups, dumplings, noodle/rice bowls and rolls.
February 2023 by Bota Dorin
I'm eating almost daily and apparently the price go up the food size ho down.
January 2023 by Shame A Name
More relaxing dining experience compared to the food court where you are constantly on the lookout for a vacant table. No waiting around here, food is delicious and reasonably priced. Staff are pleasant and friendly. The dining area is clean, bright, and airy.
January 2023 by Margaret Lock
Used to love itsu but this brunch has gone downhill I ordered a coconut chicken soup which was so thick I had to use a fork ! The staff are lacking in customer care! And have a really bad attitude also whilst we was waiting a member of staff who I assume was waiting to start her shift was eating behind the counter using her hands.Will definitely not be returning.
December 2022 by Arjay Figueroa
In case you don't like the queue in the foodcourt this is an alternative nearby.Great ambience, more seats available, has charging ports(usb)Note: if you will order something with rice make sure you confirm it first with counter so that you dont have to wait long
December 2022 by Beka Oldroyd
Food is fantastic as always. Nice looking venue. Self service only if I understood correctly. . Staff not so nice, maybe we caught them at the wrong time.
November 2022 by Dragan Alexandru
Good prices, good taste, fresh and healthy ingredients. I loved it. It was pretty empty at 11am, so the service was really fast.
