January 2024 by Gregory Spour
Was served by Carlos at the Westfield store and was very polite and helpful no matter how busy he was whilst I was there great shop and great customer service
December 2023 by aysha Begum
Worst customer serviceStaff are very unprofessional and not helpful at all.
December 2023 by Can Akkaya
Jd Westfield ia not changing Jacket i bought and i had to leave it without refunding. I ll never buy anything from JD anymore. JD staff is not a well behaving and not a part of a solution
December 2023 by Danai Spyroulia
Huge store with so many products and good prices
November 2023 by Foodie _0
The staff today were super nice, friendly and helpful. In contrast, the staff yesterday were horrendous. I would have given a 5/5, if i hadn?t met the staff yesterday.
October 2023 by Fawad Farzan
0 customer service every one was super rude and unprofessional be my last shopping from jd
October 2023 by Ania Doroba
The music was much too loud! The service is unprofessional together with the loud music it is impossible to communicate. It is really dark in the shop. That wasn't a pleasure experience. Went out faster than I got in. Got my shoes somewhere else.
October 2023 by Andrei Untila
Great service but I wish they had more offerings from Adidas
September 2023 by Josh James
Title: Extremely Disappointed with JD Sports WorldRating: ?I recently had an incredibly frustrating experience with JD Sports World, and I feel compelled to share my disappointment. I placed an order with them, which was supposed to be a straightforward transaction. However, the nightmare began when I received the package and discovered that one of the items I had ordered was missing.Naturally, I contacted their customer service immediately to report the issue. They promised to investigate and resolve the matter. That was the last I heard from them about my missing item. Despite numerous follow-up emails and calls, there was no response or acknowledgment of my complaint.It's beyond disheartening to see a company treat its customers with such disregard. The missing item was not a minor detail; it was an essential part of my order. The fact that JD Sports World failed to address this issue and never provided a refund or even an explanation is unacceptable.I have been a loyal customer of JD Sports World for quite some time, but this experience has left me with no choice but to take my business elsewhere. It's clear that they do not prioritize customer satisfaction or value their patrons.In conclusion, if you're looking for a company that cares about its customers and takes responsibility for its mistakes, I strongly recommend avoiding JD Sports World. Their complete lack of follow-through and indifference to customer concerns have left me deeply disappointed and frustrated.
September 2023 by Iyawe Uso
Great experience overall. Amazing customer service especially from Diar, very helpful
August 2023 by Anna Paula Milazzo
One person only to give everybody in the shop the shoes to try, then you can?t try both shoes at the same time???? You can only try one at the time, tell me when am I going to wear only one shoe??????? It was horrible service. Took so long long to get the shoes for me to try on and then I couldn?t try both at the same time?
July 2023 by Prince Prince
Horrible place to shop, have never seen something like that. The people working here don't care about you and the girls at the tills are HORRIBLE. Especially that one with the dragon tattoo on her arm. Her colleague told me to wait at the till for my shoe size, he forgot about me and I waited at the till 25 minutes and she did not even bother and it was not even busy. I asked her twice and she said I have to have patience im not the only one in the shop lol. After almost 30 minutes she asked him and he said "Oh I forgot" and took another 10 minutes to bring my size. I don't understand how people like her can work servicing people. Don't even bother go in here, just opposite to it is Foot Locker, its the same prices and the people in there working are obviously trained for customer service. JD, Never again.
July 2023 by Abdul-Aziz Jaafar
Very crowded but good service and selection of items. Limited sizes though.
July 2023 by Tanvi Goswamy
Extremely rude staff. They wouldn't let you try on the second shoe of a pair unless you stand next to them and do it at their feet instead of sitting on a bench. When I tried to reason with the staff asking to sit on a bench to try it on and if they could just move closer to the bench, they were arrogant enough to say that they can't move - and another colleague of theirs jumped in to defend them. Absolutely filthy behaviour, never going to shop from this store again.
July 2023 by Karolina Sek
Worst customer service. Floor staff literally give you attitude when you ask them a simple question. Please retrain your staff or hire people that actually want to work
