September 2023 by Oliver Facon
According to Google, they open at 9am. Arrived at 10 and staff said they open at 11 (when I had a football game). For a massive franchise like JD to mess up their opening times is inexcusable. The staff were both unapologetic and unaccommodating to my issue. Never. Going. Back.
September 2023 by Brent
I bought shoes here, the service was the worst I have ever had. Every single employee was rude, they were just chatting to each other and not doing their job, when I asked for assistance with a shoe to check if they have my size this man just pointed to a small corner of the giant store and said there. I could not find the shoe I wanted so I asked this women worker because she looked less rude and more helpful and boy was I wrong, I asked ?do you have this shoe in a size 10? and she pointed to that man and she said go there. At that point I gave up and looked on my own. I eventually found the shoe I wanted and asked them to look if they have stock of it, The lady I asked nicely to search the stock for me rolled her eyes at me. When the shoes came up from underground she just left them on the counter and said here you are and made me get them myself. Worst experience ever although the cashiers were nicer. I am a teenager myself but even I would call it ?a hell hole full of rude teenagers.?
August 2023 by Anna Paula Milazzo
One person only to give everybody in the shop the shoes to try, then you can?t try both shoes at the same time???? You can only try one at the time, tell me when am I going to wear only one shoe??????? It was horrible service. Took so long long to get the shoes for me to try on and then I couldn?t try both at the same time?
June 2023 by glen goodall
Very friendly and helpful, the young lad that served us with our 10 different pairs of trainers on the shop floor so helpful and kind.
June 2023 by Mahmoud Elnahas
Very bad customer service from lady who?s said she?s the manager?s there She?s not smiling and not even explain in nice way . She just want prove she?s wright no matter the customer is happy or not . never use his store agin
April 2023 by Badr Shepherd
A very bad customer service from the supervisor that refused to give me my parcel claiming I might be a scam n then she refunded me the money n I am no longer a scammer
February 2023 by E B
Shout out to Rhys! He is an absolute star. Went over and above to sort out a return with no bother and he was really genuine and kind. I'm so thankful to him and I'd definitely return to the store!
January 2023 by Federica Schiazza
Terrible. First of all they charged me £30 for a bag when the price tag says £28 but I don?t care for the £2.The most horrific thing is the lady that was in the store today at 18.00. I asked a simple question and it?s like I killed her. She had a face like she didn?t want to be there and she looked at me and my partner with total disgust.Girl, if you don?t like customer service work somewhere else. I am not going to this store ever again
January 2023 by Robert Webster (The Photographer)
Excellent service from staff , very easy going and friendly, and helpful, I'm going back to buy,
January 2023 by Marcus Mitchell
Was served by a very nice lady who was very polite and helpful & also said it may be her last day due to manager and his opinions I think she was the best staff member in any store I?ve been to? I believe her name was Rebecca
December 2022 by Zizi Safadi
One of my favourites places to shop especially when you have three teenagers boys you will never be short of choices, staff are great and very helpful love the bargain.
November 2022 by Aleja Bedoya
It's 10:34 and they didn't open the door every time we ask the said we open in 10 minutes very rude staff. They suppose to open at 9:30
August 2022 by Emily Discombe
Staff were extremely friendly and helpful ? I was happy to spend my money here
August 2022 by Cosmo Gray
Last 2 visits I have not been allowed to try on clothes, some staff members very rude too
June 2022 by TODOR POPINSKI
Friendly staff, good offers
