January 2024 by Hannah Woolls
Ate tonight in Nando?s Westfield London and it was absolutely appalling! They?re letting far too many people in without enough staff, the staff are terrible and we waited way too long for our food then when it did arrive it was cold and they had no plates despite us asking 3 times?! Surely when you run out of plates you know you?ve let too many in! Feel very nauseous after eating the food which we didn?t even finish with it being cold. £70 for that. Never again.
December 2023 by Nehmiea Melese
This was a fantastic evening out with my group 2ho was celebrating their graduation at table 6. We were served excellently and got started out on a fantastic night. Thank you so much for the experience . Big ups to Ketema for the perfect experience!
December 2023 by Robert Z
Perfect food and sauces.The music at times seemed a bit load and the staff overwhelmed/ was so busy on a Saturday.
December 2023 by Meshal
Really good qualityI didn?t like the sauces very
December 2023 by Nicol Lange
Sapphire honestly gave the best customer service ever. Obviously Nando?s is a regular for a lot of people but the service they gave was honestly stunning. Good vibes, and great service. Nando?s should feel lucky to have sapphire ????
November 2023 by Charlotte
Very noisy restaurant with flickering lights (it's ment to do that, but it is very disturbing) so I wish they stop using that Kind of lights in the ceiling. The food is 5 of 5 and tasty. Service is good. I wish they checked the syrup of the soda, since the soda taste just water with a hint of cola.
November 2023 by Tamika Reid
The line was spiralling around corners. At least 10 empty tables just waiting to be cleaned but the workers are all walking around chatting to each other instead of preparing tables. At least 4 workers spotted not actually doing anything but the tables were left and the line just got longer and longer. No host to be seen. No straws. Had complications with our order. No music on the entire time & for some reason they have flickering lights which I really inconsiderate of people with epilepsy. Absolute mess in there. Ronnie tried his best, bless him
November 2023 by John Conor
Disappointed with our Nandos experience today. Not sure what happened but we had to wait almost a hour for 2 pers food and some of it was even cold or/and overcooked. Seems we were not the only ones in this situation. Love Nandos but you need to step up your game on peak hours, just not acceptable.
November 2023 by Beverley Maragh
When we ordered the meal was all quick and find the young lady at the door was very helpful as we had a young toddler who was not very happy.When our order arrived it was wrong.We had to wait a long time for the correct order to arrive.The only way it came one of us had to go up and asked where were given the platter to bring to our table. In the meantime our side which was order that came as part of the original order was getting cold.But we thought we could not bother again as time was getting on.
November 2023 by Sim Keong Wong
Food is good as always but some of the staff need more training I think ?
November 2023 by GOD Power
My friend and I visited Nando's last Tuesday. We received amazing service and a warm welcome. The person who served us is named Ketema. He is very kind, active, and well-known for his job. We truly appreciate the food and the hospitality. A big thanks to the person who served us at the restaurant. I strongly recommend the hotel management to support and encourage this person.
October 2023 by Robert Eccles
Having struggled with the web app to accept my giftcard, I instead ordered at the til where the staff member was most friendly and helpful. The food arrived promptly, to a good standard, and the staff checked that I was enjoying my meal and were most friendly.
October 2023 by KyleEATS LDN
As this was one of busier and larger Nandos we've visited, expect a queue and longer turnaround time for your food after ordering during busy periods - we went during dinner time and it was hectic. Food was hot and fresh upon arrival and service was friendly and attentive throughout, but I would recommend going during more quiet periods if you're in Westfield that day.
September 2023 by Ell
As a Nandos lover, wasnt happy, ordered a chicken wrap with coleslaw and mash. The mash has a layer on top as-if its leftovers thats been microwaved and was cold underneath? following this the staff member kindly changed it for a new one. The new one was not any fresher nor anymore appealing as it was hot this time but also had a dry layer on top and to top it up had some sort of sauce on it as-if they?ve just used a random dirty spoon to flop it into the bowl. Nandos mash used to be hot, creamy & fresh; I guess not anymore.
September 2023 by True Khan
the waiter named AJ was very helpful as I haven?t been to nandos in years, he provided us with a very personal experience and I hope to return to this restaurant and receive the same service. Would totally recommend.
