January 2024 by Martins Ogbechie
I got some dresses for my daughter for Christmas. They were beautiful and looked really good on her. Thank you Next.
December 2023 by H ?S? H
Freindly staff, great products but just a little bit unorganised.
December 2023 by jawaher aziz
It is good job is good quality and a lot of Multiple options
November 2023 by maninder nangpal
staff member named avneet , she is fabulous , helped me with everything i needed to do and also was very kind throughout , deserves a pay rise
November 2023 by fhuwe wuehfi
Overall a great store, a big Next with a good range of clothing. Bright, clean, and feels refreshed. Lots of changing rooms, good stock levels and sizing.Unfortunately I had two annoying problems. First of all, the formal shirts to try on for size need to be washed more often. The ones I tried smelled a bit of BO which is just gross, there should surely be lots of extras which are rotated throughout the day to avoid this. Secondly, one of the lifts was broken and the other was very slow/had a queue, so I took the stairs but it was some weird emergency route with no signposting. Basic stuff like having a signposted staircase seems reasonable to expect.Also, I was excited for the Bath and Bodyworks range which before was not available in the UK, but the prices are awful. More than double the US prices is just too much, Bath and Bodyworks is not a luxury brand so the prices don?t make sense other than for a very homesick American.
October 2023 by Owen Taylor
Really pricey, but stuff seems pretty good quality.
September 2023 by Nino Gogia
Lovely lady Rozina was very helpful to find my daughter?s school dress which I couldn?t find anywhere .massive thanks to her.Excellent costumer service and great shopHighly recommend
September 2023 by Yahia Zaidi
i dont like the generic lifts, replace them with kone. if you don't mind, im a lift enthusiast. i will mainly focus on them.ty!
August 2023 by B. DIENE
Bath and body works lovers. But they should work on the candle fake advertisement. 3 for 29,99! WoW i was impressed! Well they were talking about the wicks! 3 wicks which means one candle for 29,99 ? that was tricky even the cashier told me I was right about it!
August 2023 by Branimir Radivojevic
Two weeks ago visited shop.Didn't find what i was looking for but employee Amelia or Lila ,young girl was very helpfull and aproachable.Top job.
August 2023 by Titan Hui
Second pasta plate got broken in a set. This time after dishwasher finished work plate became like the pictures shown. Last time I was putting hot food on one of these then it started cracking. Questionable quality.
July 2023 by Abdul-Aziz Jaafar
You can almost always certain that you will find what you need, clothing wise. Great prices as well.
June 2023 by Astrusale Mezzocuore
It was my local Branch and I have been shopping here for years.First visit since the Pandemic and I am less than impressed with NEXT overall: on a busy Saturday half changing rooms were closed (Staff when questioned replied that "There's stuff in those" but the same three ladies were in the stockroom busy with their personal phones and I thought they were customers as they are wearing ordinary clothes) and for the life of me I walked around for 20 minutes looking for someone who worked there to ask about some sizes I was after.I ended up on the first floor -in the MEN section - where I found a very friendly and very helpful young man who went around for me and quickly gathered the trousers and top I needed.The queues at the tills were a mile long and I am glad nothing fit me because the wait would have been a nightmare with today's heat.PS: I did mention the Women's section Staff behaviour and the fact that they were shying away from helping customers, so much so that people waiting for their friends and family to try on clothes were actually directing the queuing customers to empty changing facilities!Sadly I don't think I will make the journey again to this Shop, and I am not sure I will shop in NEXT overall as they have joined the "plastic community" now and most of the items I looked at were polyester?What happened to 100% linen and cotton and even Bamboo fiber or Hemp? That's the future of clothing in my books ?
June 2023 by Ninah Briggs
Food generally goodAmbience sufficient for a quite dine timeMom wanted more traditional meal so took her over to the 'Nigerian' sideGood service as well
May 2023 by Arjay Figueroa
Today we received poor customer service and experience from Next in this branch.This happened earlier around 12nn today 3/5/23. (2hrs after opening the shop).-No staff available at this moment to help us which I totally understand.-Found this dress for our daughter that she need for her school (they need to wear something with red,blue and white - due to king's coronation this weekend).-only 2 qty available at this time. 1 is so small. And the other 1 is in the manequin as display which happens to be the perfect size im looking for.-the staff in the pink coat said to my wife that "they can't sell the item in display". And told us to order online instead.-and we're like why would you keep displaying an item when that item is already unavailable.?-they can simply put a note too saying "out of stock or currently unavailable"-called next customer service and they did nothing? they ended up transfering me to online support to get rid of me.Uniqlo and Primark saves the day?
