January 2024 by Pasha Ali
It?s a social hub for the workers there, no customer service, no respect. Managers there are extremely incompetent.
December 2023 by Nilani R J
Very helpful staff and not too busy. A few products unavailable which is understandable as it was boxing day but was able to try on anything similar so I could order online.
December 2023 by ItsCartz
I wanted to leave a review for Lorena because, honestly, I rarely venture out to stores, especially during the chaotic Christmas period at Westfields. I had a simple request that unexpectedly turned a bit technical, but Lorena adeptly helped me find an easy solution. Her exceptional customer service and interpersonal skills stood out. I want to express my gratitude to Lorena for efficiently handling my request and making the whole process smooth and seamless from start to finish. Unfortunately, I couldn't thank her in person as she went to the store room for another customer's request. I was the person who visited the store today and ordered the Nike Airforce Luxe in size 10.5. Thank you, Lorena, for making my visit both effortless and enjoyable. To anyone heading to Nike Town Westfield, Shepherds Bush, I highly recommend asking for Lorena. She'll handle your inquiries professionally and swiftly. Please can this review be shown to Lorena and please can she be put forward for any customer recognition awards you have at Nike please.
December 2023 by Michelle Knight
Had loads of selection. The shoes were on all floors which was a bit confusing cause I couldn't see any signposts
December 2023 by Jie209
Horrible staff and little option there was like 4 staff just standing there and chatting like fine but sum girl the size on my toe and was orange with brunette hair started coming up to me multiple times be all rude like for no reason? and every time she came up to me she started being so rude it wasn?t even her being passive aggressive anymore and her and fellow staff found it funny to make up fake rules and coming up to me with attitude.just a horrid experience overall
December 2023 by JAGJIT BHULLAR
Expected Better but collection was like small store
November 2023 by Sara Aslam
No Coperation. They only talk with eachother, and lie about the sizes not available, they don?t give to try.
November 2023 by Ares Ares
AVOID AVOID. They do not give refunds but stupid store credits so you spend with them again. This is illegal and according to UK consumer rights they have to return the funds back within minimum of 14 days but these clowns have made their own policies.
September 2023 by Sara Althukair
if i could give 0 stars i would. very rude staff and no fitting rooms. the women was screaming and acted very rude. ?? very bad experience.
August 2023 by Francis Byron
This place took my breath away. The food court is the best, it's a busy place. I love it..
August 2023 by Nichola Keating
Not too busy but lack of staff when chosen what you want, fortunately lady came over when serving others and delivering shoes from store and helped out as otherwise was ignored on shop floor . Good selection
August 2023 by A Gorecka
I would like share my Amazing experience at Nike shop I Westfild! I was assisted by lovely staff member called Said, who was very knowledgeable about every product I asked him about! Highly recommend and I?ll be back for sure! Thank you
August 2023 by V .
Super rude staff there. This one short girl with curly hair and glasses with filler-like lips who works there, didn't seem like she wanted to work at all. I was asking basic questions about a product and she was being super passive-aggressive, monotonous. She wouls constanlty eye her colleague friend while talking with me when I didn't quite understand what she meant or look at me weirdly when I was talking. Never experienced something like that before. I just don't get it.
August 2023 by Suresh Sigh
The store is in a shoping mall that's not that busy. Couple of times i went there was not liking the fact the sales team seems non interested to sell or be of help
August 2023 by Rajan Kumar
The store is very impressively designed.U have a variety of options of shoes and latest collection.
