August 2023 by Rebecca Moore
Initial service was speedy and staff were very helpful and kind. However, I went there a second time to replace a gift that was stolen the same day, and the service I received was quite awful and disgusting to put it shortly and has put me off buying from here for a long, long time.I was told they didn?t have it in stock, which is fine. But Yullia (the employee) serving me could see I was quite obviously stressed and tearful when I explained what happened to the first ring, and I was met with a blank stare and ?what do you want me to do?? Honestly, they shouldn?t be working in customer service. My cat could probably give me more sympathy & better customer service.
July 2023 by GSA Signals
I was served by a lovely young lady called Suman, she was so helpful. I went into the store the other day and she helped me pick up a perfecf gift for my wife. Id like thank the store for hiring such a attentive young lady. Great service. Great product and great Staff!
July 2023 by Mr G
Outstanding service.Was served by a young gentleman and he explained the ring sizes to us very well.Thank you so much.
June 2023 by An ordinary Geezer YT
Hey to whom this may Concern , I felt very welcomed and Was properly looked after and made sure i understood what it was i was purchasing from pandora ,Was getting a gift for my niece And honestly if it wasn't for The Excellent Sales assistant georgia i would truly have been lost she helped find the Perfect gift had a great positive attitude ,didn't rush and really made sure i knew what i was getting .I Really appreciate how she had the time to in depth explain The value and And meaning behind the gift for my Niece What a legend !
June 2023 by Lulu Paris
had a lovely young lady help me out last wednesday she helped me choose a sentimental gift for my 18 year old daughter, she was a very polite and kind young lady i do believe her name was georgia
June 2023 by lucia de Freitas
I am so sorry for this ranking, but i felt it was needed. I requested some help, and i felt forced to buy the safety locker charm gold one when i dont really like gold. There should be other ways to "cativate " the customer and not say "only these ones will work." Please, is not the right way.I left disappointed as this was supposed to be a present to myself as i didn't get anything .
April 2023 by Angela Stora
I went in this morning to get a initial charm to add to my selection and I was spoken down to it was very embarrassing I had to just walk out. The staff at the door was lovely and polite.
April 2023 by Shannon Maguire
Georgia served me and was polite and attentive in sorting out my exchange which another store refused to do. She managed to make everything go smoothly just in time for Mother?s Day. Many thanks Georgia :). She is an asset to the team.
April 2023 by Banaz Hussain
me and my friend came into pandora looking for a charm bracelet, Georgia helped us very nicely with excellent service and was quite quick as well as we was in a rush. She was amazing and loved her serving us and getting everything done for us. we hope to come again and receive the same treatment.
March 2023 by Gul K
I visited your store in 10/02/2023 around 5pm.I have hardly written a review in my life this one was special to me.Sorry Andra I completely forgot to leave a review as soon as I left the store, got busy in day to day life.You were amazing I really appreciated your efforts on how you dealt with my wish, you are a shining star with a beautiful smile.Thank you once again I really appreciated your help you looked after me so well as soon I entered the store, I absolutely loved how you gave me your opinion in choosing the ring for my mother in law, how patiently you were showing her the correct size and the best ring you could offer.Thank you " HAVE A NICE DAY!"
February 2023 by Amberiina
Amazing service from staff at Westfield White City Pandora. Emily and Shumaiya were kind, friendly and so understanding of the issues I had at a different Pandora store. They listened to me and resolved my issue and also gave extra information so that I would be more informed the next time I came to shop with Pandora. I absolutely will be buying more charms from Westfield Pandora and hope to see these lovely ladies again !
February 2023 by Suzie Donnelly
Nice friendly staff. Maria served me & she was very knowledge & polite. Nice, clean store with lovely jewelry.
December 2022 by Hamid
Its Pandora.Modern contemporary jewellery thats reasonable in price and there's no wait time for when you purchase a ring.Will visit again
December 2022 by Rio Hayes
Went to westfields today to do some Christmas shopping and was served by yuliia.I can?t fault her customer service skills. She was friendly, polite and very helpful.Yuliia is an absolute credit to Pandora, she went above and beyond to make sure we got everything we was looking for.I will definitely visit the store again.
October 2022 by Jasmit Kaur
I had an amazing experience when I went there! I was served by Monika who helped me decide my ring and bracelet. She was super helpful and kind. I will be coming back there to buy more things. Thank you for your help!
