November 2023 by Milan Shukla
The pizza express is located within Westfield. There was a quene outside the pizza express even though there was plenty of space. The service was very slow but the staff were lovely. The pizzas and dessert were delicious. And there was a lovely
November 2023 by Mukesh Bommisetti
Visited yesterday for Lunch, waited 30 min to get seated and finally sat down, had to wait 10 more min for some one to come take the order. After ordering 3 starters and drinks to begin with, i told the waiter I'll let him know what pizza's I want after few min but he still cleared all the menus from the table. Trying not to get offended we enjoyed our starters, finished them at 2:50pm. Waited for 10 min and tried calling them but the waiters were too busy taking care only of tables reserved for 10 to 15 people. We waited 20 more min at least wanting to order our favorite warm chocolate brownie, which is a must for our every visit to PE but the waiters are too busy running only around those reserved table. Most funny thing here is the waiters are too busy to even come take the bill. After waiting like idiots for all that time, we paid the bill through the PE app and left with "0" satisfaction. We didn't mention that we paid the bill to anyone and no one cared about the bill as we walked out.One more thing, be prepared for a day properly or close for the day instead of trying to milk money with less staff and low standards. Dough balls are not properly made (very small and only occupied 1/2 the starter plate), maybe because they ran out of properly prepped dough and used a bit cold dough. My first visit to this branch and my only bad experience with PE in 3yrs of dining with them. Please care about walk-in's also not just RESERVATIONS. Thank you.
October 2023 by Tariq Khalil
PizzaExpress Westfield had a board up advertising ?Any classic pizza £7.95?. I went in on Monday evening they told me to have a seat and download their app, register and then order. I did exactly that, taking a very long time to download, register then find the offer. However, when selecting the offer then trying to pay the app demanded that I add more to the order to make it cost a minimum of £10 per person. Had I known that I can?t spend just the advertised £7.95 offer I wouldn?t have made all that effort.This has happened with me at pizzaexpress in the past and I wasn?t pleased then about their misadvertising and then not having any appreciation for my time, energy nor good will.I was hoping that this time they might have done away with their old ways but clearly they continue this deceptive tactic.I refused to order anything this time exactly like last time and will indefinitely not be dining there nor recommending this chain to others.Dietary restrictions: Gluten freeParking: Westfield underground pay to park parking lotWheelchair accessibility: There are lifts.
August 2023 by Claire crazyCritters
Nice location. Restaurant is not laid out the best meaning people constantly walking by. Service was sub par. Food is expensive and small portioned. Drinks are small and overpriced. Could not recommend eating here. Won't be going back myself. Dough balls were half cooked. Pizza was lacking toppings and very basic, had to ask for pepper and water for the table it wasn't provided. We weren't asked if we wanted any upon seating. One side of the restaurant is glass windowed and looks right at the elevators. Many people coming and going which is understandable. Children throwing themselves into the glass and screaming is not. Staff didn't seem to react so seems to be a regar occurrence. Very disappointed. I ate one slice of my pizza and could not eat anymore. Upon asking for something to take it home the staff member seemed annoyed at the request.
August 2023 by Paula Zingoni
We went yesterday night for a nice pizza. The pizzas and service was good but one of the cooks had very loud music on the open counter. We couldn't even hear ourselves talking. After talking to the manager, the manager himself lowered the music down but as soon as the manager went back to front of house, the same cook put music up again to an insane volume. It was surreal. Even some waiters and other customers were complaining. I guess they don't have other cooks available!!
August 2023 by Jasdev Sondh
Just want to say the staff here are fantastic, my child has allergies and they listen carefully and follow up when we place the order. This is our favourite restaurant. Thank you Eldi, Laura and the team for always being happy and welcoming - we appreciate everything.
August 2023 by Adam Harding
Had an amazing lunch with my sister here! We were seated by Nelu, who was extremely accommodating, and who guided us through the menu. Leah was also extremely helpful with our drinks. They were extremely fast and were warm and welcoming. Both waiters are a credit to your company! Thank you for such a lovely lunch.
August 2023 by Uly Abad (Uly)
I started to learn how to make pizza (or at least try) from the book "Pizza Express - From Italy With Love" and so during our recent trip to London, my wife and I made it a point to visit one of the Pizza Express restaurants. We found our way to the Westfield Shopping Centre branch. Great food, great service, friendly staff, and the pizza definitely met our expectations! Anna attended to us, and she would drop by from time to time to check if we needed something else. Thanks for making our first Pizza Express experience wonderful, Anna!
July 2023 by Isaac Moran
Amazing pizza and the staff was really nice and welcoming. Definitely a new local pizza gem for my husband and I. Highly recommend!
July 2023 by Darshleen Matta
Came here with my friend and my sister and we were seated by the staff immediately. They were very friendly and the food came quickly and was nice and fresh. I would definitely recommend coming here, Pizza Express in Westfield.Kid-friendliness: They even have an activity sheet to keep the kids busy with drawing and colouring
July 2023 by Michaela Charvatova
It was our first visit in your restaurant and from the first moment we felt very welcomed. THE waiter Patryc was really very professional ,we didn't wait to long for a food .The food was amazing and it was really nice watching 4 professionals Chef's in the kitchen how they enjoying they shift. All the staff were working beautifully and really as a team!Well done .We enjoyed our visit Thank youWheelchair accessibility: We were there with w
July 2023 by Rita Ingrid Hajdu
Such a nice place ! ? I'm so amazed about the food which was so great quality and tasty. The service was fabulous, especially from Bence! Thank you ? I definitely will go back !
July 2023 by Harry Bevis
Took ages to take our order, received cold starters and lukewarm mains, and never offered drink refills, after telling the manager at the end of our meal, only received abuse even after stating we didn't need any money off. Totally unbelievable, do not recommend at all.
July 2023 by GeraldWitton
Popped in for dinner after a nearby event, great location with some great pizzas to round the evening off. Great service from Juliet, very friendly, attentive and was always available if we needed anything.
July 2023 by Niamh O'Connor
I would just like to take the opportunity to personally praise one of the team members - Hugh. From the moment we arrived until the moment we left, he provided absolutely exceptional customer service. He always had a smile on his face and went above and beyond to ensure we were satisfied at all times. He truly is an asset to the company!
