January 2024 by Simon Merchant
Funking ship service
December 2023 by Maya Maya
It?s only until I came to give a review that I see everyone has the same complaint about the same member of staff who is unnecessarily rude. If I could give 0 stars I would.I came to the store where Leslie was at the service desk. I was waiting for her to finish her task that she was doing and call me forward but she didn?t even acknowledge me. When she finally acknowledged me after making me wait she rudely told me ?you need to come to me and put your basket here? as though I was a clueless idiot when I was trying to be polite by not bombarding her in the midst of her counting cigarette stock. The whole time she?s talking to someone in her ear, fine, but she was being so rude and was clearly annoyed I came to her to be served. At the end of the transaction she told me my total and I asked if I could please have a plastic bag as I bought lots of items. She could see I was rocking my crying baby and told me I needed to go to the self service section myself and get one (completely out of the way). Whilst I was getting the bag I could see that right in front of her behind the desk was a stack of sainsburys carrier bags, the same bag I asked for and she made me walk elsewhere to get. All she needed to do was extend her arm in front of her. If you hate your job just leave, don?t take it out on innocent customers. Management clearly need to deal with the issue if so many people are experiencing the same problems. I?m not asking for someone to be overly friendly but mutual respect and a simple ?hi? would be nice.
October 2023 by Hanan Jibriil
The old lady in the till she?s resist not good service
September 2023 by fhuwe wuehfi
I've been coming here frequently over the course of months.The good: prices are decent, the range is good for a shop of this size (free from shelf, small homeware section, fresh bakery), it's very clean, shelves are well stocked even late at night, there is a security guard at night so it feels safe.The bad: Certain items in the freezer are missing price tags, not just one off, but consistently. One of the self checkouts has been out of use for multiple weeks. Have had issues where I need to ask staff to help (e.g. an item scanned at a different price to what was marked on the shelf so I asked for it to be removed from self checkout) and they generally seem overworked and make you feel like an inconvenience
August 2023 by William Cornish
Leslie is one of the most helpful and courteous members on staff, I have never had a bad interaction with her and always found her to be friendly and helpful.
August 2023 by ryan callaghan
Shop manager in black top ignored me waiting in the queue and walked off as soon as staff member approached the till as he couldn?t be asked to serve anymore.He was probably too busy with a commercial floor cleaning machine that was turned on and unmanned. Very unprofessional having 20X floor signs all over the floor while no cleaning is taking place that?s ridiculous and when someone falls or trips this will not make a claim less valid. Fix up
July 2023 by Beth Bilcliffe
rudest and slowest staff ever. Will not be going back
July 2023 by David Lea
Just bought the worst chicken thighs ever , couldn't use any of it for a curry, so threw it away
February 2023 by Shauna Allcard
If I could give it a minus star I would. I have lived beside and been coming to this Sainsbury?s 10+ years. A member of staff named Leslie is the reason me and all of my family do not attend anymore. She is a vile human being and the most disrespectful person I have ever encountered. On more occasions than I can count she has sworn at me, laughed at me, shouted at me and refused to serve me on account of her laziness. On one occasion, as I asked politely for what I wanted from the kiosk she put her hand in my face and me to ?shhh!? Every report I have made has been ignored as she is still employed there. Reading the reviews written here proves that we are not the only ones. It shocks me that she is allowed anywhere near a customer facing role. There is another young member of staff who recently joined, a young girl who is also extremely disrespectful and threw my change onto the counter and stormed off. She gives me filthy looks and huffs and puffs. Going into this Sainsbury?s on occasions these 2 members of staff are working truly ruins my day. Please fix this Sainsbury?s !
February 2023 by Rebecca M
How has the older woman on the tills still got a job??? She?s absolutely vile
February 2023 by Belinda Madden
I have on several occasions complained using Sainsbury?s complaints procedure about the lack of customer service at this store.I don?t need friendly smiling faces wishing me a fabulous day. But I expect common courtesy and basic manners.Two members of staff at the store should not be in any customer facing role.Lesley who usually works in the mornings. Rude, lazy and ignorant. If I do go into this shop in the morning I will always check to see if she is working. If she is I leave and go to Tesco.She has full blown long conversations on her head piece. I am often rushing to catch trains etc and would just like to be able to pop in and get what I need.Recently a new member of staff, a younger lady, joined the store. I believe she could be as bad. She throws your change or items at you and looks at you as if you are interrupting her evening.I don?t understand with all of these bad reviews and complaints how Sainsbury?s can justify giving these roles to people who obviously aren?t good for their business. There are hundreds of people out there who would love this role and would be a pleasure to deal with.Do better Sainsbury?s
December 2022 by Mohamed Saied
There is lady work there she's name is Lesley she's very rude too much waste time of customer not respecting always chatting on the headphone ?
September 2022 by Sheila C Charles
I always like shopping in Sainsbury's wherever (it doesn't matter what store) although sometimes somewhat over-crowded. Especially at checkout points). Staff are always nice and helpful to everyone. Different generation. No-one rude.
September 2022 by Brent Fisher
Great fresh food, bananas, oranges, etc
August 2022 by Mat Tier
Kind security, but till machine don?t work and they glitch all the time. Everytime it takes me forever to pay, they need replacing. The girl working at till doesn?t respond, it?s like it?s none of her business. Very rude and unprofessional, embarassing almost
