September 2023 by laura royde
Every branch I have ever visited of Specsavers has had polite, efficient and kind staff. They are a delightful organisation to deal with at every level.
September 2023 by Chrissy Lewis
Staff were very pleasant and helpful. Glasses arrived for collection before the due date.Would definitely recommend this store.
September 2023 by Luke P
Amazing service from Nicelle today - could not be happier and could not recommend this branch more!
July 2023 by caz ogrady
very impressed by the service at this branch. I got a last minute appointment on a Sunday afternoon because I was concerned about my eye health. The staff were very helpful and efficient and gave me a full range of tests, and they even followed up with a phone call a few days later to check all was OK. Amazing.
June 2023 by Marta Gluszczyk
Staff is lovely, accommodating and doesn't keep you waiting but also doesn't rush.
June 2023 by Peter Steinbeck
I got the impression that I was bothering staff when getting help. I did a full eye test and ordered glasses. The prescription was wrong and the glasses needed to be changed.
April 2023 by Razara Ila
These people are amazing! Have visited many specsavers in London/inner London yet Specsaver Sheppards Bush have out done all of the others.Fast, friendly, efficient service. Waiting times to be seen are on point -no more than 10 minutes, once examination completed selected specs, filled in forms and within 1 week received specs!I would travel 1hr every time because its worth it!!Highky recommend Specsavers Sheppards Bush.Well done to the Team! ??
April 2023 by Marta Machado
Amazing customer service!Really enjoyed how kind and bubbly the staff are.Service was quick and efficient by LydiaAnd had help from Raghad choosing glasses since i couldn?t decide.Then was raining too much and i had another gentleman and lady converse with me, had some laughs while we waited for rain to calm down.Very happy with experience here today. Best specsavers ive been to so far
April 2023 by Aows Dargazali
My experience was amazing with Raghad. She was amazingly friendly, welcoming and helpful. Will not hesitate to recommend the shop for any of my friends or family
March 2023 by Mario
Very good service, quick and efficient, both on the day of the test and on collection day. Test done on Saturday, glasses ready for collection on the Tuesday
March 2023 by Daniel
Honestly just the most amazing service it's so relieving to receive such consistently great service from Specsavers
March 2023 by Melina Namdar
The team in Shepherd?s Bush are extremely welcoming! I was treated in warm and kind way. Ragnah was extremely helpful and made my experience! Thank you for all your help!
February 2023 by Marco Cruz
I've booked an eye and OCT scan,it was very quick.I've been in store, and the staff is very friendly, kind, and helpful, Ragnah was amazing. The way she guided us,me, and my partner, she is very detailed and helpful in choosing our prescribed glasses, I went to pick up my 2nd pair was 5:55pm,the shop closes at 6pm,and she still let's in and no rushing us to leave.I definitely recommend, 100% guarantee that you don't get disappointed with the service provided.Many thanks ?
February 2023 by Jamie
Very helpful and friendly, particularly the manager who changed my glasses lenses three times free of charge when I wasn?t happy with the new prescription. They also spotted my high eye pressure and saved me from glaucoma.
January 2023 by maz
Been coming here the past 7 to 8 years and the customer service has always been spot on. Helpful from the first moment to the last and fair prices on glasses.
