December 2023 by Gabriel Purves
It really is an extensive catalogue of sportswear - the sheer variety, particularly of football shirts, is staggering. I would love to see them supporting local teans though - maybe offering QPR or AFC Wimbledon shirts.
December 2023 by Tamas
Wasting time and money. Refusing refund bought with them because how they managing their stocks. Selling faulty items, when it is come to bring it back they wash their hands but keep your money with them. That is why high street stores dying. They do not care. At the end will be only Amazon I guess. Well done. Enjoy your correct stock handling and merry christmas.
December 2023 by Qudrat Khan
Very unsatisfied! Bought a pair of shoes that I wore only for a couple of minutes and walked outside on a rainy day. I forgot to clean the shoes a little before I had to return to the store. The manager was very rude and did not exchange the pair for a different size that I needed. Don't blame the employees, the manager herself teaches them how to behalf with their customers. At least they could speak well.
November 2023 by Harpartap Singh
Hope if it was less than 0 , i would have definitely given that . The reason being is the attiude of the workers working there. I tried a shoe pair nd it was totally perfect and i asked for the second pair to one of the worker to get it done , but he ignored directly and just passed by , then i went further and 3 workers were standing together gossiping, nd i asked the same thing to one of them , 1 again ignored and the 2nd person got the shoe from me to get the second pair but he did not leave , he kept on talking while holding the pair i had given him to look for .. literallyyy , was so happy to get those shoes but disappointed with the customer service they provided .. ,
October 2023 by A6m5 Zero
Today's customer experience made me not want to shop at sport direct ever. I tried a track pants at fitting room and after I was done I wanted to shop more a staff followed me regarding the track pants and treated me like I was about to steal. I guess this is what happens when you shop at third class shop full of staff from third world countries.
October 2023 by Rrahman Koleci
The worst shopping ever!! Fake safety shoes and very expensive! After i used them for just 10 days, they got ripped , so i had to use fast glue as you see in the picture. Waste of money.
September 2023 by Paul F
The worst branch of an already awful store chain. Service is so terribly slow, it?s always so hot and oppressive inside and staff just ignore all the waiting customers and 90% of the tills seem to be permanently closed regardless of how many people are queuing up. Avoid if possible!
September 2023 by Clare Isakson
Went to buy football boots here and the guy on the floor could not be less helpful if he tried, I'm sorry to say this. He didn't have any help with him but he couldn't give me a reccomendation and said they were out of my size but then I found my size by accident anyways. The lack of girls and women's clothing here is absolutely disgusting in 2023, women play sports too so maybe there should be a section for women and girls shoes too?
September 2023 by GoldCh1ck
It?s as if the people working here are forced to work here. Customer service skills are 0. The workers are barely to able to hold eye contact or grunt a reply when you ask for something. Sports Direct really need to up their game ??
September 2023 by Lucie R??i?ková
Staff takes aaaaages to search for products and not to mention their unwillingness to do ehm anything for the customer. Also, ever considered self-checkouts? I would do the job better but I don't have time to do a third job.
September 2023 by Václav Pavlí?ek
Horrible customer experience. The staff was not willing to help at all and were quite rude to me. I had to wait for too long and many times they promissed that they had my size but then they brought different one.
August 2023 by Gulled Moha
Wowo probably the worst customer service i ever experienced. lazy and uninterested workers. How can one run such a terrible place. The workers were fighting each other and no one was left to help the customers. Sportsdirect wake up and send those bogus workers home and give the job to decent men and women out there.
August 2023 by Kamal Somai
Extremely Disappointed with Sports Direct's Customer Service.I recently had a highly unpleasant experience at Sports Direct, and I feel compelled to share my disappointment with their customer service. I asked his name which he told his name was Sam, I don't know if it was his real name. He got offended while asking his name. He seemed disinterested in assisting me and displayed a complete lack of professionalism. His tone was very rude, and he made me feel like a burden for simply asking a question.Never coming back again.
August 2023 by Melvincent Gonzalvo
Unhelpful staff. Pointing every where and saying they were busy even though it?s not.
August 2023 by Alex Perez
Worst customer care in the entire Westfield, everyone acting like they'd rather be somewhere else and no wish to sell anything. AVOID
