October 2023 by Kazim Lodhi
Dear SuperdrugI visited Shepherd Bush Superdrug in the afternoon and asked for numerous testers. The staff was pleasant to accommodate.Superdrug has a great team of staff members.Thank you very muchAppreciative regards
August 2023 by Annie Oluwawo
Came to the store today to top up on some products. I found the staff very helpful and polite. Found a few good deals as always.Thank you
August 2023 by Charma Brown
NICE STAFF FRIENDLY HELPFUL WILL BE MISSED.BEING LOCAL WAS GOOD CONVIENTANT. BARGAINS HELPED AS COAT LIVING.THANKING YOU ALL AT SUPERDRUGS STAFF
July 2023 by Roshan Rai
Great location, available all the cosmetic product as well as medicine.
July 2023 by Clive Williams
The usual stock of cosmetics and bathing products.On site pharmacy if you need a prescription filled.The floor staff are surprisingly helpful considering the number of demanding customers that were in-store on Saturday.
July 2023 by Nathanael Jenkins
Visited for 3 vaccinations over 3 months - Dorothy is brilliant; so friendly, very quick and knows what she's doing.
April 2023 by Lesley Miller
Appalling treatment of my daughter who is seven months pregnant and has an underlying illness. She was repeatedly asked if she wanted a basket and politely declined , then accelerated to a very pleasant exchange by all concerned. I strongly urge that the manager of this shop be either sent for retraining!
March 2023 by Anthony. ?Anthony Kelly? Kelly
Had a phlebotomy here today, couldn?t have been more friendly and professional, wish I could remember the nurses name to say thank you
October 2022 by Zoe Tozer
Went to Superdrug?s on my break from work to buy a specific product; with plenty of break time decided to browse the whole store. Upon entering the store an employee needlessly stalked me every part of the store I went to. As I was stood deciding which brand to buy she started shouting at her coworker that I was stealing, shouting that she had seen me pick things up and put them in my pocket. I was just trying to innocently buy some sanitary products but instead was harassed by a horrible employee. I have never felt so uncomfortable in a store before. I struggle to understand why she chose to stalk me around the store in the first place. I plan to stay far away from this store and all Superdrug?s in general. Thanks for horrible experience you?ve given me.
September 2022 by Wamy ?Ree-Ree? Orishay
Very polite Pharmacist's and staff members. Be mindful that the pharmacy closes before the store department. Good size of the isles in width so Mobility support of the smaller sizes can navigate around the store without crushing anyone's toes!! (JOKE'S) I'm not prevented from popping their basket onto my E-Scooter so that I can be empowered and not be aided by staff in order to buy bits and pieces from the store whilst waiting for my prescription to be put together. Great team in here who will help if you can't find anything as it's quite a fair size. *POLITE NOTICE* Lovely young lady who's recently been placed in this store, 'please don't go' before you get to know the team as I heard you as you were leaving from your late shift, we're happy and appreciate what you have done so far!! Oh yes, great selection of makeup for all colours. Thank you and happy shopping guy's ?
August 2022 by Alexandre Prod'homme
Came for travel vaccination. Dorothy is lovely but it's easy to see she is overworked. To the management: These appointments shouldn't be so short or booked back to back. She was fast & thorough but I still felt like we ran out of time, and I might need a second appointment.
July 2022 by Terence Franks
A high street pharmacy chain store.Medicines,health care products,and cosmetics are sold there,at very reasonable prices.
July 2022 by Sheila C Charles
Not crowded. They do facial hair removal there. Plus every makeup company products. Plus a helpful Pharmacy.
July 2022 by Daina Cyrus
I do like shopping in superdrug, but it does get annoying when staff are made to keep asking you to buy the products by the till.. sometimes we juts want something quickly..
May 2022 by William Fitzsimmons
I have never written a review of this store, because I have always received a very pleasant service from the team. There is a team member whom I seem to bump into alot, Mary, and who is always willing to assist. But on this occasion, and one hope's on the many visits in the future, the star of the day goes to a team member named Sophie, who exhibited exceptional customer service. One, always tries to find the product before seeking assistance from a team member and on this occasion that is what I had to do. Sophie was "manning the door" and when I approached her I was greeted with a most wonderful personality (first star). Sophie had asked another team member to take over the Host position at the door and walked with me to the area of my inquiry, instead of passing me off to another team member (second star). I had shown a very bad picture of the product's which I was looking for and immediately Sophie knew the products in question and had began to inform me the products had recently been redesigned in appearance and labeling (third star). Then, there was a very brief interlude of "small talk" and if she could help me with the rest of my shopping within the store (fourth star). As I was about to leave, Sophie had made it her duty to thank me for calling and bid me a very warm farewell (fifth star). All of the above was executed with a great sense of enthusiasm and fun, but, with a degree of restraint. To the management of the store, well done on your choice of team members.
