June 2023 by M Subz
The staff are lovely and so helpful. Went with my daughter as she was looking for a dress and they were so patient and gave great suggestions.
January 2023 by Diane Adjei
10th January I have been calling all day and no one has answered the phone! Pick up the dam phone ?
December 2022 by Beatrice McAdam
Very impressed with the Customer Service at this branch. Wandered in looking for Xmas presents. A very helpful sales assistant helped me finding the right size belt in the men's department. Later on I popped back in and another helpful young chap helped me choose earings. Both were competent and friendly.
December 2022 by Danny Kapilian
They were close by where I was staying, they had the black tuxedo suit I saw online in stock, all in my size, and it all fit perfectly "out of the box", and I caught the final day of their extended Black Friday 40% off sale. Totally helpful staff, great experience.
July 2022 by Prina Patel
I went in to return an online order and was asked for proof of address straight away.I had the payment card with me and the name on the card matched the name on the invoice but the lady insisted on a proof of address.Firstly, for a company like Ted Baker to not offer free online postal returns is absurd and secondly it isn?t stated anywhere that you require proof of address to return to store and I have never come across this before with any retailer.The lady in store was simply trying to avoid having to do a return as it probably would have affected her sales target for the day but this has now caused me extra hassle.Very disappointed.
January 2022 by Teo Chinchaladze
I am very disappointed. I have bought boots and the box was damaged and even they didn?t have proper bag to give us to carry them .I asked them to replace and give me a new box at least but they didn?t. They didn?t do anything to make me feel satisfied. The customer service was really abysmal.
December 2021 by Zina V
Great collection and the staff deliver excellent service.
August 2021 by tomas rypka
Thank you so much to Dana ( lady on the second floor shop) for an amazing experience during my shopping. She took my requests really seriously and helped me get something to my fiancée. Amazing customer service !! :)
August 2021 by Anna
Amazing. Beautiful items. This last occasion I couldn't find what I needed but I didnt mind at all. At least I saw their new collection ?
August 2021 by Adeen's Kitchen 2 Garden
amazing elite collection. ???
September 2020 by Aida Olenova-Tetakaeva
Company has obviously high level quality clothes, bags, shoes. But staff is even better. Manager Karim is the best shop assistant and fashion adviser we ever had. He has true passion to fashion and incredible talent to customer service and sales. HIGHLY RECOMMENDED!
September 2020 by Mohammed Butt
I say staff asian female Sunday 19 July behind counter. Too busy standing behind counter to ask if I needed help. Shame I?ll buy my suits elsewhere
September 2020 by E S Murali
The store is good as other ones but their terms and conditions and other store rules are ridiculous
August 2018 by Kyle Eve
Probably the best in men's fashion
July 2018 by Tanha Habib
Although not a fan of their clothes, definitely happy with their accessories.
