October 2023 by Souag Hamza
This the worst company in terms of ordering online,I have been waiting for about 8 days and I still haven?t received an email or a message with an update.This will be my first and last order with them. I DO NOT recommend.
September 2023 by Deshan buddika Dissanayake
Went yesterday.Very unprofessional sales assistant.she not even smiling.she was think we asking something free.get someone happy to work.
September 2023 by Angel 22 J
Great price , friendly helpful knowledgeable staff .
September 2023 by GOD Power
I'm heading over to this awesome perfume shop today, and let me tell you, it was such an incredible experience! The salesperson who helped me out was seriously the friendliest and most helpful person ever. I asked him to show me a bunch of different perfumes to try, and he did it with a smile, no hesitation at all. I gotta say, I'm really impressed by him. His name is Salvi, by the way. Overall, I am highly recommend this place ?
June 2023 by Arletta Davis
You can get Great Deals from this place. I did!
March 2023 by Dwabotse Iyere
Fraud!!! Avoid at all costs!!! I purchased three scents, one off payment and without my knowledge, they took my card details and signed me up for a subscription then kept collecting my money while sending more scents to an address that is not even mine! Give me my money back!!!
February 2023 by London_499
Went in to ask about Jasper conran fragrance and the sales woman was giving me the price of Jlo! She was very unhelpful and really ignorant, not a nice atmosphere to shop in as the two women are just interested in their own chit chat rather then helping out a customer! Lost a sale dear because of your behaviour!
January 2023 by Kymberleigh Kemp
I went into store yesterday to buy a gift for my boyfriend. I wasn?t too sure what I wanted but Habiba was able to help me. She asked what he normally likes and was able to give recommendations based on that. Really good customer service, thank you!
December 2022 by Roki Ronson
AVOID!!!! all The Fragrance Shop. Worst service ever! You have to give them email address in order to receive recipe and then they send you ton of spam every few days
December 2022 by A. L.
Good selection, busy but a nice experience.
October 2022 by Zafar Bakhtiari
They have some really good deals. A must check when yiu are in the shopping mall.
October 2022 by u tuff right ?
Thank you to the two girls today working helping me plan my friends wedding gifts. Superb customer service and kindness. Promotions needed for sure. 1 English girl and 1 African girl
September 2022 by Nina Ferencova
Lots of choices and good price if you are a member you get duty free price
July 2022 by Daren Naidoo
Riahanna, store manager, was extremely rude and unprofessional, at the store today, the second lady was very helpful and pleasent, and was dealing with a store full of +- 10 people, and Riahanna, was busy literally talking under her breath and complaining, pulling her face, so that everyone knew she was upset with them for being in the store.If it was not for the other lady in the store, this shop would have lost atleast 5 sales in a space of 10 mins.In my view, a person with an attitude like this, should be kept away from the front of shop, and customers, as it reflects poorly on the store.
April 2022 by Le'You Qsry
Okayish but then doesn't really last the perfume
