September 2023 by Manar Mohammed
I feel like the perfumes är fake . Also thrir promotion is the original price in boots
September 2023 by Raymond Norman
Prices come and prices go but if it coincides with a weekly promotion grab a bargain.
August 2023 by Renu Rai
On the date 09/18/23 at 6:30 .Very poor customer service, three girls they were busy just using their mobile phone and chatting each other . They have no idea what customer service means!!They made me feel like I was getting my order for free!! And they refuse to give me a bag as well they simply said they don?t have have it. Please consider having more professional sale assistants at your Westfield White City store as the people there were absolutely useless !!
May 2023 by Aisha AlAhmad
Very poor customer service, the girls there have no idea what customer service means!!Awful attitude made me feel like I was getting my order for free!! Please consider having more professional sale assistants at your Westfield White City store as the people there were absolutely useless !! Never again!
May 2023 by Steve Thompson
Friendly, helpful and very patient staff!
April 2023 by Ola Dosunmu
The store I visited is on the 1st floor, Westfield mall, shepherd's Bush. its opposite sport direct. They didn't have a wide array of perfumes. The choices were limited. The good thing though , some perfumes were sold at discounted prices
April 2023 by Ivy Mac
Super friendly, knowledgeable staff. The prices are usually good and I can, sometimes, find hard to find brands.
April 2023 by Erfan
I bought perfume several times... the staff are really really helpful.
February 2023 by Nadir Khan
Disappointed by the poor customer service and lack of professionalism by the sales girl. She was more interested in her lollypop, with a careless attitude than in selling anything. Will be taking my business to competitors where customer service and experience are still valued.
February 2023 by BrothaNige
Nice selection & very knowledgeable staff
February 2023 by Peter Winter
Nice staff and good prices.
February 2023 by Alin Tani
Great perfumes reasonably priced
January 2023 by Ash - R11 Rahman
The amazing and wonderful experience I encounter with Khadeja was 5 *****.It?s not too often nowadays days you go to a retail store and given the time, knowledgeable expertise in the areas such in this case perfumes and done so with love and passion.Great choices recommended and thank you so much.We will be back.Managers, HQ take notice and reward this individual she is special as a Business Owner staff like her don?t come round too often so hold tight.Ash Rahman
January 2023 by Aw A
Staff with not customer service skills, the perfume that I needed was there to try but they didn?t have the one for sale I don?t know who?s managing the store how can you have the sample but not the product to sale? Very funny
December 2022 by P R
Knew what I wanted to buy and got the girl behind the counter to get it all for me. Bought 4 bottles of perfume.Would have been nice if she spoke to me as much as she giggled and laughed with her colleague while serving me. Not very nice customer service when you?re babbling on to others instead of telling the customer how much they need to pay.Store was well stocked and prices were reasonable and some lower than other shops. Range of designer and more affordable fragrances to suit all price budgets.That?s what my 4 stars are rewarded for. For customer service it would be a 1 star.
